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Forums » List all forums » » Forum: General Discussion » » » Thread: Restricted access prompt on non-premium account |
| Posted by TheClubRoule at Jun 1, 2021, 12:49:11 AM |
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Restricted access prompt on non-premium account I have a standard/non-premium account. When members of my cycling club (who do not have Localendar accounts) attempt to access the calendar using the public URL, they get a prompt stating "Access to this resource is restricted to specific members chosen by the owner." and are prompted to enter a user name and password to access the calendar. I do not want to restrict access to this calendar. I want it to be available to anyone with the public URL. I've checked every setting in both the "standard" and "premium" tabs and can't find any clues as to why this calendar is password protected. Specifically, when I click "sharing" under the "premium" tab, there are no toggles (as noted in the FAQ), just information about the benefits of upgrading to premium. Any help would be very much appreciated. Now that the world is opening back up post-COVID, it is incredibly important that this events calendar be accessible. Thanks! |
| Posted by support at Jun 1, 2021, 1:48:06 PM |
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Re: Restricted access prompt on non-premium account Restricting member access is done under "Premium->Sharing". Perhaps this was something you changed while you still had a free trial of these features? In any case, I have reset your calendar to be publicly accessible. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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