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Forums » List all forums » » Forum: Discussion Forums » » » Thread: Yet more Big Problems |
| Posted by PennyT at Jun 1, 2024, 8:59:26 AM |
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Yet more Big Problems In addition to the problems already noted ie that no localendar emails get through get to gmail accounts and I am still waiting for a password reset to to my premium account clogevents, email clogevents@gmail.com There are yet more big problems. I am logged in using the DESKTOP version of the localendar with this PennyT account to communicate on the forums (uses a tutamail email which seems to work with Localendar BUT if I try to log into Localendar using a MOBILE device eg modern android smart phone NOTHING works. It says this account is invalid despite being able to log in using a desktop. The other interesting thing is that when I try to reset the password on my clogevents premium account on my phone it says "Sorry that account cannot be found" whereas on the desktop it says it has sent me a reset email but I don't receive it because no Localendar emails can get through to gmail accounts. This indicates that NO ONE can login to the localendar on a mobile phone (or not on android one anyway - I haven't tested an iphone) and when they try they get misleading messages about invalid accounts. |
| Posted by support at Jun 4, 2024, 5:41:56 PM |
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Re: Yet more Big Problems I just tested logging in from my iPhone and had no issues, so I am not sure why you are experiencing the problem. Passwords are case-sensitive (any chance mobile users aren't aware of that?) See my other post about gmail issues. We have tested that with other users and they report getting mails correctly now. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by PennyT at Jun 6, 2024, 8:44:44 AM |
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Re: Yet more Big Problems It may work with iphone but it doesn't with an Android. Could you try testing it with an Android phone. |
| Posted by support at Jun 6, 2024, 1:58:28 PM |
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Re: Yet more Big Problems I just tried on a Samsung Galaxy S24 and logged in without issue. Also a Google Pixel 7 - no issues. Localendar is just a web page at the end of the day, so there should be no issues between mobile devices or desktop browser behaviors. Can you try clearing the browser cache on your mobile? https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DAndroid ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by clogevents at Jun 6, 2024, 9:28:20 PM |
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Re: Yet more Big Problems I think I've discovered the cause of my problem! If you Google "Localendar Login" on a phone, you find this page https://www.localendar.com/cobrand/PedagoNet which is not actually the regular login for the Localendar but it is where you get to with the above search on a mobile device. And it is the one that doesn't work even with proper usernames and passwords. Not sure what it is for. If I go to the Localendar and then find the login myself then you are right it does work on mobile devices. |
| Posted by support at Jun 7, 2024, 4:27:19 PM |
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Re: Yet more Big Problems Awesome! I'm happy/relieved you found that out. The link you provided is for one of our cobranded partners. We allow any localendar user to set up "cobranding" to give their site's visitors their own custom calendars. With cobranding, you can create a unique localendar login experience for your specific site. For anyone else reading this interested in cobranding, you can learn more about it here: https://localendar.com/calendar/cobranding ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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