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Posted by nadex at Feb 25, 2007, 5:07:50 PM
Premium membership purchased - ADS STILL SHOWING!
I just paid for premium mebership to remove ads. When do the ads go away?

http://www.localendar.com/public/nadex

Posted by WRCF at Feb 27, 2007, 9:37:04 AM
sad   Re: Premium membership purchased - ADS STILL SHOWING!
Same Problem Here!!!! sad
Calandar "WRCF"

PayPal
Subscription Details
----------------------------------------------------------------

Date of sign up: Feb. 25, 2007
Subscription Name: Premium Basic
Subscription Number: S-28589625F93578055

Item Number: 0987654321

Posted by support at Mar 1, 2007, 10:26:39 PM
Re: Premium membership purchased - ADS STILL SHOWING!
WRCF,

Most likely, Paypal had trouble contacting us during the period mentioned on the Announcements page. I updated your subscription manually and you should be all set (member 'nadex' was already OK)
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by sailingdeac at May 13, 2007, 8:11:35 PM
ANd same problem HERE ALSO! paid with paypal
I paid with paypal and still have ads. It seems I have none of the $29.99 features. We have people waiting to use this!!!

Posted by support at May 14, 2007, 2:39:04 PM
Re: ANd same problem HERE ALSO! paid with paypal
See my response to your other post on this same issue. Please note that cross-posts of the same topic slow the response time down for everyone.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by steve9805 at May 20, 2007, 11:06:16 PM
Re: Premium membership purchased - ADS STILL SHOWING!
I just noticed that "ads by Google" are showing up on my calendar and I've been a premium member for years. Why??

Posted by steve9805 at May 21, 2007, 10:27:18 AM
Ads On My Published Calendar by Google - Premium Member
This post is to clarify my last post. It is my published site that I'm referring to. My edit site has no ads. I have been a premium member since I started with your company.

Posted by support at May 24, 2007, 9:33:56 PM
Re: Ads On My Published Calendar by Google - Premium Member
steve9805,

I can't find a recent paypal renewal for this member name. Have you subscribed under this name, or for a different calendar?

Your last renewal on this account was in 2006.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by support at Jun 1, 2007, 10:38:41 AM
Re: Ads On My Published Calendar by Google - Premium Member
Thanks Steve,

I'm not sure where the info from PayPal went, but I've updated your subscription and also added several (well, 5) months for the inconvenience.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by steve9805 at Jun 3, 2007, 7:41:41 AM
Re: Ads On My Published Calendar by Google - Premium Member
Thanks to you. This was my fault and you took care of the problem in great fashion.

One more thing. How do I delete a post now that the problem is over?

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