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Forums » List all forums » » Forum: Discussion Forums » » » Thread: topics not getting updated |
| Posted by REACHgroup at May 23, 2007, 10:05:50 PM |
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topics not getting updated When a post is made to a discussion topic, the "Last Message" column is not getting updated. Is there some way I can fix this or is this a problem for Localendar? |
| Posted by support at May 24, 2007, 9:48:58 PM |
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Re: topics not getting updated Topics should be updated immediately (they are not cached). Perhaps your browser is caching an older version of the page? If you are using IE, make sure under Tools->Internet Options->Settings that "Every visit to the Page" is selected. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by REACHgroup at May 25, 2007, 12:10:55 AM |
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Re: topics not getting updated This does not appear to be the problem, as there is no change when the settings are changed. It appears this way on multiple computers, regardless of settings. It looks as if the software is not updating the last message column, which would be a localendar problem. Any other suggestions? |
| Posted by support at Jun 1, 2007, 10:20:55 AM |
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Re: topics not getting updated Ah; my misunderstanding. I thought you meant the messages themselves do not appear. The "root page" which shows the latest message is cached - meaning it doesn't refresh on every view for performance reasons. I'll have to check into what the refresh interval is. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by REACHgroup at Jun 2, 2007, 2:14:17 PM |
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Re: topics not getting updated Thank you! |
| Posted by support at Jun 5, 2007, 10:50:55 PM |
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Re: topics not getting updated Quick update: I got the forum configuration files, and don't see any configurable settings for this, which may mean it's in the code. But I don't see the "delay" behavior on the support forums, which are just like your forums. I may have to dig deeper, but will probably also post a test message on your forums to see if I can duplicate the behavior. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by REACHgroup at Jun 11, 2007, 8:58:09 PM |
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Re: topics not getting updated Thank you for the response. |
| Posted by support at Jun 11, 2007, 10:57:44 PM |
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Re: topics not getting updated Do the posts *ever* get updated, or is some constant, old message displayed as the most current? I ask b/c when I post (or see posts) here on the support forums, they always change to recent ones. That's how I know which ones to answer. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by REACHgroup at Jun 14, 2007, 10:29:24 PM |
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Re: topics not getting updated The newest posts appear at the bottom. I generally try to keep the page cleaned up so everything that is listed is a current or ongoing activity. We use this as a sign up page for our group activities. Up until the beginning of May the dates and number of the responses were showing up, but all of a sudden the responses stopped showing in the count and the "most recent post" date column. The responses are there and those who set up activities can see who signs up by clicking to the next page, but its much easier for an activity host to be able to get an idea if their activity is getting a response if they can see it on the main page. Thanks again. |
| Posted by support at Jun 16, 2007, 9:38:46 PM |
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Re: topics not getting updated Sorry to belabor this, but I'm not sure the specific sections where you do/dont see correct stats. When you click "Index" on the forum menu bar: Is that info correct? When you click "Recent Threads" is that correct? Or are you talking about another page/link? I just checked both of those sections for the support forum, and the are getting updated correctly. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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