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Posted by Newmie at Jan 22, 2008, 7:32:50 PM

Please deactivate my account
I was surprised to get billed on this for a renewal. It wasn't in my PayPal recurring billings.

Please remove me from your billings. We don't use localendar anymore and haven't for a while.

Email: j23paul@gmail.com
Account: Newmie

Wish you had a more professional way of allowing folks to cancel.

Posted by support at Jan 22, 2008, 9:45:47 PM

Re: Please deactivate my account
I can cancel your account - but a renewal actually does have to be cancelled via PayPal. I'm not sure why it didn't show up in your upcoming payments list, but prob. a good idea to drop them a line.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by 49thdiver at Feb 1, 2008, 4:55:28 PM

Re: Please deactivate my account
Well the way I am counting this Marc is 90 bucks richer this week due to people like us that did not realize nor were notifed that PayPal was going to bill us for a renewal. Marc has said to others not my problem we don't keep credit cards or other info.....

Marc can send money to our email accounts via PAYpAL

That would be the decent honest thing to do.

SEND US ALL A REFUND MARC, AND EXPLAIN IN THE SIGN UP HOW IT WORKS. So others don't get caught

I am not going to let this drop, business on the internet is a good thing I have been doing it for 10 years, this is the first time I have been ripped off.

And yes I am talking to PayPal about it

So as my other messages have said refund me and I will leave you alone.
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Lets go Diving

Posted by support at Feb 2, 2008, 11:07:38 AM

Re: Please deactivate my account
You are free to file a claim with Paypal.

And certainly, you should cancel your subscription with them.
We have had no problems in the past with refunding subscriptions of members who were unaware they would be rebilled.

However, you have chosen to spam the site with forum posts, emails, web pages, etc before being a "nice Canadian" and simply asking us.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news