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Posted by LindonFHC at Jun 12, 2008, 3:31:16 PM

HELP WITH SUBSCRIPTION ENHANCEMENT
Dear localendar,

I have tried four time now in the last week to contact localendar by email and have yet to receive a response. So I'm posting my inquiry here to see if it gets through.

I'm already a free subscriber (LindonFHC.com) and in the last week I've tried a number of times to subscribe to your Premium Services (the $9.95 per year service), but so far I've been unable to do so. After I give all my credit card information (choosing to pay by credit card rather than by PayPal) your Web site nonetheless takes me to a page that asks me to sign up for PayPal. I do not want to open a PayPal account; I simply want to pay with my credit card. (We are doing so in order to remove the advertisements from the calendar page.) PLEASE CONTACT ME IMMEDIATELY BY EMAIL TO stephen_ehat@hotmail.com or to LindonFHC@gmail.com. I not only want to activate the Premium Service but I want you to verify for me that my card has not been charged multiple times (as I said, I've submitted my credit card information a number of times now and clicked "continue" and I fear the credit card information is now in your system and may have been charged more than once; I don't know what's happening).

Thanks.

Stephen Ehat
Lindon Family History Center

Posted by support at Jun 12, 2008, 10:00:59 PM

Re: HELP WITH SUBSCRIPTION ENHANCEMENT
I only see one message from Wednesday (via Contact Us form). Email is not monitored - you should have received an auto-reply to that effect.

Credit Card billing is handled by PayPal, and they do require you create an account to complete the transaction. So your card would not be charged.

The only method for paying w/o using PayPal is to send us a check/MO
Please be sure to include your member name.

localendar.com
9 Hankins Rd
Sussex, NJ 07461
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Marc Higgins
Support Associate, localendar.com
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