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Forums » List all forums » » Forum: General Discussion » » » Thread: trying to renew premium basic |
| Posted by PelicanCove at Aug 21, 2009, 12:32:39 PM |
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trying to renew premium basic In changing the credit card on file with Paypal it automatically cancelled my subscription to Premium Basic... they said I must re-subscribe to the service through localendar... however, I can't use the same member info... since the member name is already being used... I don't want to add any confusion to the situation by creating a new identity let alone lose any of the information I have posted in the calendar... I just want to renew the service and pay for it. Please advise how you wish that I proceed? |
| Posted by support at Aug 22, 2009, 10:03:22 PM |
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Re: trying to renew premium basic I've heard that Paypal is cancelling subscriptions like that recently. First off, a cancelled subscription means it won't auto-renew at your end date, but your subscription is still active through the period that you paid for (in your case, until 9/20/2009) If you visit http://www.localendar.com/elsie?JSP=/subscribe/premium_index then you should be able to sign up for a new subscription with *any* valid paypal account (regardless of what you called it) ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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