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Forums » List all forums » » Forum: General Discussion » » » Thread: Subscription Question |
| Posted by Hafter at Oct 29, 2009, 10:19:40 AM |
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Subscription Question I apologize if this question has been covered elsewhere previously. I reviewed the FAQ and threads and didn't see anything specifically related to my question. I'm a new user and am interested in signing up for one of the premium packages. What I need to be sure of in advance is that my account will only be charged once for one year. If this service automatically bills every year, I am not interested. I look forward to your response. Thank you. |
| Posted by SarahGiles at Nov 1, 2009, 8:37:25 PM |
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Re: Subscription Question Yes, if you subscribe through PayPal you will be charged automatically on an annual basis. There is another option. You can send a check via snail mail with your member name to the following address: Localendar.com 9 Hankins Rd. Sussex, NJ 07641 Since this is received directly by Localendar.com your calendar will expire unless you send another check. Sarah Giles Support Associate Localendar.com |
| Posted by Hafter at Nov 2, 2009, 12:27:53 PM |
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Re: Subscription Question Great! Thank you for your help and timely response. |
| Posted by SarahGiles at Nov 3, 2009, 1:40:18 PM |
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Re: Subscription Question Happy to help! Sarah Giles Support Associate Localendar.com |
| Posted by johnhorn at Jan 19, 2010, 10:03:06 AM |
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Re: Subscription Question I have a subscription question but my issue is that paypal charges my account in December and for some reason does not communicate with localendar. I was charged $9.95 on December 14, 2009 for localendar. Here is the info: Subscription Payment Sent (Unique Transaction ID #331147339X318431A) In reference to: S-17G491847N875693L Can you please change my account back to Premium and remove all ads? Is there something I can do to avoid going through this process every year? It took weeks to remove ads this time last year. Thanks for your help! Karen Allen john horn high school |
| Posted by support at Jan 21, 2010, 10:51:54 PM |
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Re: Subscription Question Done (and in less than a week :-)) Did you change your member name at one point? That could have broken paypal's link to us. I would suggest cancelling your subscription next year, and signing up again to hopefully re-link our two sites. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by johnhorn at Jan 22, 2010, 1:05:51 PM | ||
Re: Subscription Question
Awesome! Very speedy this year! Haven't changed my name so I'll take your advice and cancel and sign up again. Thank you very much! |
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