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Forums » List all forums » » Forum: General Discussion » » » Thread: Premium version - no ads on calendar |
| Posted by bmarcher at Jul 14, 2010, 10:34:50 AM |
Premium version - no ads on calendarWe are supposed to have the premium version which we have had since 2008. I am seeing those pesky ads show up but I don't know why, if we paid for the premium version. Could you check this out and let me know how I can get rid of them? Thank you. B. Marcher |
| Posted by SarahGiles at Jul 16, 2010, 8:52:29 PM |
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Re: Premium version - no ads on calendar I show that your account expired 6/5/10. If you have changed any billing information within PayPal the past year this could be why it was not automatically renewed. Do you have confirmation of renewal? If so, email it our way and we can look into it further. Sarah Giles Support Associate Localendar.com |
| Posted by bmarcher at Jul 19, 2010, 2:03:38 PM |
Re: Premium version - no ads on calendar - paymentSorry about that. Apparently the credit card expired. I just renewed. Thanks so much for your help. B. Marcher |
| Posted by SarahGiles at Jul 20, 2010, 6:29:19 AM |
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Re: Premium version - no ads on calendar - payment Glad it is all straightened out & your ads are no longer on your calendar. Sarah Giles Support Associate Localendar.com |
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