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Posted by AnitaSeefriedBrown at Oct 1, 2010, 10:11:53 AM
Ads on calendar, we have subscribed to premium
Hello ... I have subscribed to premium services. For the first few days, there were no ads, but they have returned. Could you help me out with this? Thank you.

Posted by SarahGiles at Oct 3, 2010, 8:44:25 PM
Re: Ads on calendar, we have subscribed to premium
I see that you had a trial calendar with us from 8/2/10 - 9/1/10. I do not see that you have a current Premium calendar.
If you have confirmation from PayPal that your payment was received and your calendar should be activated you can send it to us via email or forums. Then I can look into this further.

Sarah Giles
Support Associate
Localendar.com

Posted by AnitaSeefriedBrown at Oct 15, 2010, 5:03:25 PM
Re: Ads on calendar, we have subscribed to premium
 
I see that you had a trial calendar with us from 8/2/10 - 9/1/10. I do not see that you have a current Premium calendar.
If you have confirmation from PayPal that your payment was received and your calendar should be activated you can send it to us via email or forums. Then I can look into this further.

Sarah Giles
Support Associate
Localendar.com


Posted by AnitaSeefriedBrown at Oct 15, 2010, 5:14:05 PM
Re: Ads on calendar, we have subscribed to premium
Hi Sarah,

I indeed signed up for the 1 year premium deal but after checking my credit card account I have to conclude that something went array with confirming my registration.

Please advise what I need to do to sign up for the premium calendar without ads.

Thanks, Anita Seefried-Brown

Posted by support at Oct 19, 2010, 10:53:03 PM
Re: Ads on calendar, we have subscribed to premium
Hi Anita,

Please check your card to make sure it wasnt charged. If not, you can just proceed to the Paypal form at http://www.localendar.com/cal?JSP=/subscribe/premium_index

or click "Subscribe Now" on the left menu after you've signed in.
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Marc Higgins
Support Associate, localendar.com
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