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Posted by bodgers at Nov 21, 2004, 1:25:28 PM

Guest Editing Access confusion
Good Day,

Product looks good. Two questions / observations.. (Make that three)

1. I have enabled the ability for guests to add calendar events subject to my review. If they happen to attempt to setup their event as 'repeating' or 'send reminder' they are presented with the login page which they can not back out of. (Why display an option that they don't have access to ??) It's also quite confusing for them. I'd like to see a guest setup all options of his event and have the whole kit 'n kaboodle saved as private for calendar owner review.

I HAVE SINCE CONFIRMED THAT THE ABOVE PROBLEM IS ONLY EVIDENT WHEN LOGGING IN FROM A MACINTOSH COMPUTER WITH EITHER IE, CAMINO, OR SAFARI.

2. When I add a new event and enable an email reminder for it, the default email address for reminders does not show up in the input field. Am I to presume this is only a visual problem... that if I click on the email item the default addresses should be used? This should be fixed for clarity. (I'm back after testing) I've since confirmed that the default reminder email addresses are totally ignored when creating a new event. In fact, the 'send reminder' option can not even be set unless an email address is maually added when configuring the new event.

I HAVE SINCE CONFIRMED THAT THE ABOVE PROBLEM IS ONLY EVIDENT WHEN LOGGING IN FROM A MACINTOSH COMPUTER WITH EITHER IE, CAMINO, OR SAFARI. THE DEFAULT ADDRESSES SHOW UP WHEN LOGGING IN FROM A PC. TIME FOR YOU GUYS TO WORK ON YOUR MAC SUPPORT! :-)

3. I have discovered that when creating a new event, causing the 'carat' to point to the right actually turns off the options that had been selected below it. ( I hope this makes sense ) For instance, if I've enabled a graphic for an event, simply causing the graphic selection carat to point to the right, as opposed to pointing down, disables the option. I think this is unconventional. Normally, 'folding up' options is only used to shorten the display, not to enable/disable an option. Perhaps this should be explained somewhere ??

SAME SITUATION REGARDLESS OF WHICH COMPUTER I USE. THIS APPEARS TO BE YOUR INTENDED BEHAVIOR. PLEASE CONFIRM.

Thank you

Posted by support at Nov 24, 2004, 9:43:34 AM

Re: Guest Editing Access confusion
You are correct in that there are a number of options that don't work as intended on the Mac. We attempt to detect the browser and inform the user where possible. You'd think browsers would be more compatible by now, but that's not the case sad

We're constantly working on this, but it's a never-ending battle.

Meanwhile, it is the intended behaviour that collapsing the Repeating or Image sections disables that functionality. We probably will add a "No Image" option to the drop-down (in addition to letting members close the section), but the current method is simpler (and cleaner) then adding buttons to each of these sections to clear them.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by bodgers at Jan 27, 2005, 2:41:35 PM

Re: Guest Editing Access confusion

You are correct in that there are a number of options that don't work as intended on the Mac. We attempt to detect the browser and inform the user where possible. You'd think browsers would be more compatible by now, but that's not the case sad

We're constantly working on this, but it's a never-ending battle.

Anything new to report regarding the "battle"? My company runs on Macs and the incompatabilities cause a support desk nightmare! If there's anything we can do to help just say the word.

Thanks!

Posted by support at Jan 27, 2005, 9:50:55 PM

Re: Guest Editing Access confusion
We're seeing more traffic from FireFox now, and for many reasons it's easier to test, so we're concentrating support/security there at the moment.

Plus, there have been some weather issues with the NWS feed recently which have also been pulling resources.

We will get to the Mac, but time management is always tricky.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news