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Posted by searsfamily at Oct 14, 2019, 8:11:58 PM
Re: Website Performance Problem - Pages Very Slow to Load
Looks like another abandon website. Sad.

Posted by BarbaraKidGar at Oct 15, 2019, 2:30:44 AM
Re: Website Performance Problem - Pages Very Slow to Load
It is super slooooow. I am trying this with the intend to buy the Co-brander subscription and although I like all the features, I am concern that the system being so slow is not going to work out for my needs. Is this a current performance issue or the norm? Thanks!

Posted by searsfamily at Oct 15, 2019, 5:06:40 AM
Re: Website Performance Problem - Pages Very Slow to Load
 
It is super slooooow. I am trying this with the intend to buy the Co-brander subscription and although I like all the features, I am concern that the system being so slow is not going to work out for my needs. Is this a current performance issue or the norm? Thanks!


This is NOT the norm. But it does seem to happen about every year or so for several days. Then the sys op gets back from vacation and everything is wonderful for a year or two. Usually Support will comment here about what is going on. This time: radio silence.

Posted by barry2441 at Oct 15, 2019, 1:40:25 PM
shock   Re: Website Performance Problem - Pages Very Slow to Load
Unbearably S...................L...................O.....................W again.

My customers v unhappy.

Not clear if this is a known issue at this time or not.

Please clarify whether action is being taken to correct.

Posted by SYMCsarasota at Oct 15, 2019, 3:01:43 PM
Re: Website Performance Problem - Pages Very Slow to Load
We are experiencing unacceptably slow page loading of our calendar. Popups come up blank. Even the back end editing page is extremely slow. This happens on PCs and Macs and multiple browsers. We just paid for another year of premium service! Is there some way to get in touch with a tech support or customer service person at LoCalendar to address this problem???

Posted by evds at Oct 15, 2019, 8:05:24 PM
Re: Website Performance Problem - Pages Very Slow to Load
The website has been so slow that I can watch a youtube video of 5 minutes and it's still loading. This makes it impossible to work with the calendar.

Posted by decadesexp at Oct 16, 2019, 2:19:52 AM
Re: Website Performance Problem - Pages Very Slow to Load
Agreed. Still unusable at this speed, which is frustrating for us premium members that pay for the service!

Posted by support at Oct 16, 2019, 3:05:45 PM
Re: Website Performance Problem - Pages Very Slow to Load
We randomly get DOS (Denial-of-service) attacks, and the past several days have been particularly bad. We implemented some countermeasures on our side, and today performance is back to normal.

The unfortunate circumstance though is that an attacker can switch to a different bot-net or set of IPs in the future and try again. It's a constant cat-and-mouse game.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by searsfamily at Oct 16, 2019, 6:22:43 PM
Re: Website Performance Problem - Pages Very Slow to Load
Hi Marc,

Glad to see you are back. The website is very snappy now. Can't figure out what anybody has to gain from a DOS attack on a calendar. I spent my wait time trying to find another calendar. What I found is that you guys are the best! I am going to get a paid subscription even though I don't need anything beyond the free version.

Thanks and keep up the good work!

- Don

P.S. I am glad you are still around and taking care of the website. I started to get worried you had moved on.

Posted by support at Oct 16, 2019, 7:04:49 PM
Re: Website Performance Problem - Pages Very Slow to Load
Still here :)
I think any time a site has an id/password it is a target. And I also think b/c we have been around so long (20+ years) we are just "in the rotation".

I believe attackers are after whatever information they can get. If it were possible to get users' ids and passwords (and our pws are encrypted and salted, so there is no treasure to be had here anyway) a criminal might then try the credentials on other sites that are more valuable (like bank sites, stock trading sites, etc).

So it's a good reminder to not to use the same password across multiple sites - and always choose strong ones, too smile
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

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