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Forums » List all forums » » Forum: Known Problems » » » Thread: Suggestions for using a different company?? |
| Posted by chadwagner at Sep 7, 2006, 2:30:06 PM |
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Suggestions for using a different company?? Any idea for another calendar subscription if they don't fix this soon? I don't understand how a business can be run with such lack of response or acknowledgment. I was double-charged for my client's subscription fee last summer. Think I ever got the $10.00 back? Nope. Calendars aren't that difficult to create, according to a friend of mine who is a programmer. I'm sure there are plenty of other companies out there that would be willing to pick all of us up. |
| Posted by support at Sep 7, 2006, 10:28:00 PM |
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Re: Suggestions for using a different company?? Fixed. Please see this thread: http://www.localendar.com/lcf/lcforums/viewthread?thread=1807 As touched upon there: when members deluge us with messages we have 2 options: 1) Respond to them all (we can't post a general message b/c frankly we've tried this in the past and it doesn't work - people just look at the thread where they raised an issue) 2) Fix the problem, then catch up with the posts We always opt for #2. Frankly, until we fix the problem, posting a lot of "we're looking into it" responses only delays the actual fix. Regarding your subscription fee; we have always either a) credited your paypal account, or b) offered a refund when there has been a processing error. If you posted a message to the forums, this should have been resolved. Is the email address on your localendar account the correct one for PayPal as well? ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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