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Forums » List all forums » » Forum: Calendar Merging » » » Thread: iCal Merge issue with all day events |
| Posted by collinsbdc at Jan 23, 2012, 4:25:38 PM |
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iCal Merge issue with all day events I have noticed that all of the events that are all day events are displaying on the calendar the day following the event. Example: My holidays & closing iCal shows our office to be closed on Monday, January 16th for MLK Jr day. However, on the localendar, it shows as being on January 17th. The time zones are the same (Central) on both iCal and Localendar. How do I fix this problem? |
| Posted by collinsbdc at Jan 24, 2012, 2:57:32 PM |
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Re: iCal Merge issue with all day events I have also noticed that though the timed events display properly on the calendar, when you click on them, the time is incorrect on the pop-out window. How can I fix this? |
| Posted by support at Jan 24, 2012, 10:39:08 PM |
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Re: iCal Merge issue with all day events Both of these issues should be fixed with a release later tonight. We are also removing the caching of imported ical feeds. Updates made on the source system should appear immediately after the next time you refresh your calendar. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by collinsbdc at Jan 26, 2012, 3:40:05 PM |
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Re: iCal Merge issue with all day events Great! That update seemed to fix the issue of incorrect timing, however now I am noticing that my calendar is only displaying one event per day on days when I have several different events listed on my iCal. How can we get this issue resolved? |
| Posted by support at Jan 31, 2012, 4:02:45 AM |
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Re: iCal Merge issue with all day events Just wanted to let you know we are still looking into your "missing events" issue ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by support at Jan 31, 2012, 4:05:32 AM |
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Re: iCal Merge issue with all day events Can I ask a question? On the days when you are only seeing a single event, are the other events displayed actually being pulled in from a different iCal calendar? Our iCal export will only export events entered into localendar, not ones imported from merged calendars, or imported iCal calendars. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by collinsbdc at Jan 31, 2012, 5:23:23 PM |
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Re: iCal Merge issue with all day events The issue is: I have 3 iCal feeds being merged into my localendar. There are some days that only display one or two events, though there may be 3 or 4. They are all coming in from those 3 ical calendars. Example: January 24th the three events should be as follows 2 (QuickBooks and Accounting/Recordkeeing) from the iCal feed - CE Classes 1 (Start Smart Biz Plan) from the iCal feed - SBDC Classes The two from the CE Classes feed display, but the one from the SBDC Classes feed does not. In addition to this issue, I have noticed that some events are still displaying on the pop-out window as a different time (an hour behind) even though they are on the same calendar feed as ones that are displaying correctly. |
| Posted by support at Feb 2, 2012, 3:29:38 AM |
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Re: iCal Merge issue with all day events All events should be updated immediately; there should not be any caching. That said, I added your 3 feeds to my calendar and saw all the events (and confirmed what you saw w/ one event missing on the 24th) So I deleted all your imported feeds and re-added them to your calendar. And I am seeing all the events on the 24th. I also clicked on every event on Jan and confirmed that the pop-up times match the calendar times. Can you report what you are seeing on your side? Meanwhile, I will look and see if anything could still have been cached on our servers. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by collinsbdc at Feb 7, 2012, 4:27:23 PM |
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Re: iCal Merge issue with all day events All events are now being displayed, though there are some that are displaying at the wrong time. On my iCal, I show an event from 5:30 - 9:30, though on the imported localendar feed, it displays as 4:30 - 8:30. Yes, the pop-ups match what is on the calendar, but what is on the calendar is wrong and does not match what was created on my iCal. Example: March 13 - Both classes are being shown as starting and ending an hour earlier than what they are on my iCal. The How to Start a Small Business is a recurring event from 11:00 a.m. - 1:00 p.m. every 2nd Tuesday. It displays correctly in February, but is shown in March (and every successive month) as starting at 10:00 a.m. and ending at 12:00 p.m. If it is an automatically recurring event, how can this be? |
| Posted by support at Feb 11, 2012, 2:24:37 PM |
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Re: iCal Merge issue with all day events My suspicion is that DST is somehow responsible. If the event is automatically recurring, some instances will fall within DST, and others wont. In 2012, DST begins Sunday, March 11, 2012, 2:00am, which lines up with your report. We'll have to do some more investigation into our code as well as how your iCal feed is coming across. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by support at Feb 11, 2012, 3:50:51 PM |
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Re: iCal Merge issue with all day events OK - I think you should be set. If you were signed in to the calendar, DST was not being handled correctly (our bug). However, the public calendar view was displaying the correct time in our test. You should see the correct time on both calendar views now. Please let us know. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by collinsbdc at Feb 27, 2012, 10:27:25 PM |
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Re: iCal Merge issue with all day events The events seem to be displaying correctly on the calendar, but once again, the times displayed in the pop-out are an hour behind. |
| Posted by support at Feb 29, 2012, 7:48:15 PM |
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Re: iCal Merge issue with all day events Can you confirm if the times are correct before March 11 and incorrect afterwards (or vice-versa) or always an hour off both before and after the 11. I would like to know if this is perhaps DST related. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by collinsbdc at Mar 1, 2012, 4:13:32 PM |
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Re: iCal Merge issue with all day events You are correct, they are correct before March 11th and off by an hour after March 11. How can we fix this? |
| Posted by support at Mar 1, 2012, 11:54:27 PM |
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Re: iCal Merge issue with all day events That gives us a good area to start investigating; I'll get back to you shortly. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by support at Mar 5, 2012, 2:38:16 AM |
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Re: iCal Merge issue with all day events We haven't been able to duplicate this issue, so we may need a little more assistance from you. We've exported from localendar into Google via ics, and that works. We've imported from Google into localendar and that works. We've looked at your calendar, and it defines a timezone and DST correctly. And looking at a sample event, "How to Start a small business", when we look at the calendar file from icalx, it is always set to start at 11AM. And when we look at your public calendar (http://www.localendar.com/public/collinsbdc) before and after Mar 11, it always shows up on 11am. Would it be possible for you to add a test event from Mar 10-12 at a certain time (say 1PM) so that we can see it in action moving off an hour after the 11th? I know you probably don't want a test event on your public calendar, but until we can duplicate the event we can't fix this issue. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
| Posted by collinsbdc at Mar 9, 2012, 8:05:29 PM |
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Re: iCal Merge issue with all day events I have done as you asked and created a test event to start at 3pm on March 10th and repeat daily until the 12th. While the times on the calendar are correct, when you click on the event, the popup window displays the times incorrectly on the 11th and 12th, but correctly on the 10th. Do you have phone support? Because working over forums is becoming very tedious. |
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