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Posted by eta1978 at Sep 4, 2014, 5:52:42 PM

Subscription Replaced Old One
I have a quick question - I just reupped a month early so as not to forget about it. I noticed that I lost the last month of my previous subscription instead of it adding another year. Am I able to recoup that month? Thanks.

Posted by support at Sep 6, 2014, 2:24:14 PM

Re: Subscription Replaced Old One
Actually, the subscription will auto-renew via Paypal, so you do not need to manually renew.

I cancelled your original subscription so that you won't be double-billed, and extended your subscription to end 11/1/15. However, Paypal will still probably try and auto-renew next year before that date (since it thinks you subscribed Sep 4, 2014).

You might want to cancel your subscription so that this doesn't happen again when Paypal renews, and then re-subscribe closer to the 11/1/15 end date.
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Posted by eta1978 at Sep 8, 2014, 12:45:04 PM

Re: Subscription Replaced Old One
Thanks!