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Posted by OPwebmaster at Jan 31, 2015, 5:05:06 PM

Intermittent problem with pop-up window in Firefox
I am having an intermittent problem with the Event pop-up window..

In Firefox, and related browsers such as Pale Moon, nothing seems to wrap properly, and the right hand portion of the text is all cut off. It appears as if Localendar is sending a signal that the pop-up window should be about twice as wide as it actually is. The problem is intermittent, because sometimes the text wraps as it should.

In Chrome and Opera 12, it always works just fine. Their pop-up window is the same width as in Firefox, about 410 pixels.

In IE 10, the popup window is full screen, so it is not an issue there.

Would you check and see if you are having this problem?

Thanks,

Harry

Posted by support at Feb 9, 2015, 1:38:35 AM

Re: Intermittent problem with pop-up window in Firefox
The pop-up window should always be the same fixed size. I do not know why you are seeing different behavior under different conditions. The only time I have heard of this behavior occurring is due to certain ad-blocking extensions that people have been using, or when people are running more than 2 monitors.

Do you match either of the circumstances above? How many monitors are you using and at what resolution?

(It should also never be full-screen)
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by OPwebmaster at Feb 9, 2015, 5:13:40 AM

Re: Intermittent problem with pop-up window in Firefox
Marc:

I did some more testing and found the problem. I use a password manager, KeePass on Pale Moon & Firefox. If I have NOT logged into my KeePass account before opening my website which contains Localendar, then their message that I have not logged in is shown in the pop-up window, and that code must somehow conflict with the Localendar code, which causes the problem. The pop-up window SIZE never changes, it is that the text and the 'Close' box seem to think the window is about twice as wide as it actually is.

If I log into KeePass 1st, then I never get their message, and there is no problem.

I run two monitors. Both at 1280 x 1024.

Harry