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Print at May 24, 2018, 2:01:14 AM View all posts in this thread on one page
Posted by district45 at Jan 25, 2016, 5:28:36 PM
confused   Account double charged via PayPal
Hi,

At first I thought there was some problem with the automatic renewal when my Webmaster premium subscription ended on 1/17. Ads began appearing on my calendar district45 the next day

I then made a PayPal payment of $29.95 on 1/18 to localendar and that seemed to take. However the next day I saw that another charge was made on 1/17 to localendar of $29.95 so I was double charged for this year. Is there a way I can get that extra charge refunded?

My PayPal is linked to my Bank of America account and I see both charges of $29.95 appear as well and they posted on 1/19

Posted by support at Jan 26, 2016, 1:02:10 AM
Re: Account double charged via PayPal
It looks like you created 2 subscriptions on the same account. Subscriptions auto-renew, so this isn't necessary. I've cancelled/refunded the duplicate.
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Marc Higgins
Support Associate, localendar.com
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Posted by district45 at Jan 26, 2016, 1:04:33 AM
Re: Account double charged via PayPal
Thank you very much! biggrin


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