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|Posted by calliduscalendar at Jan 20, 2017, 8:32:59 PM|
Unable to create subaccounts - please reset
I have been unable to create subaccounts. I got one to work (http://localendar.com/cobrand/calliduscalendar), but the next two I tried said I already had an account of that name created. Great, I said to myself, I don't remember the password, but I can get that reset with the Forgot Password page. I entered the username and email address. Nope, says Localendar, there isn't a user with that username and email address. Two questions:
1. Can I get the subaccounts for calliduscalendar reset?
2. Where can I manage subaccounts for calliduscalendar?
I need to have this built up by the end of next week to show our SVP, so your prompt attention would be greatly appreciated. Thanks.
|Posted by support at Jan 27, 2017, 2:34:37 AM|
Re: Unable to create subaccounts - please reset
I think we sorted this out via a help ticket - but can you let me know if you are still having problems?
Also - I wanted to mention that our devs are working on a report (which will be accessed by the Cobranding tab under Options) that will list all the sub-accounts created under your account, their creation date, and last login date. It should be pushed out this weekend.
Support Associate, localendar.com
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