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Posted by calliduscalendar at Feb 18, 2017, 12:43:36 AM
"Remind me about this event" gets an error
Hi,

Events more than 24 hours in advance show a "Remind me about this event" checkbox. When I enter an email address and press Set, no confirmation message shows, and a red exclamation point image shows to the right of the Set button. What does that mean?

Posted by support at Feb 20, 2017, 3:04:04 AM
Re: "Remind me about this event" gets an error
The "!" means the reminder isn't being set for some reason. I'll look into it and let you know when it will be fixed.

update: red exclamation issue should be fixed.
todo: I still want to verify when you uncheck the box, the reminder will be cleared (not sure this is working correctly)
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by calliduscalendar at Feb 24, 2017, 9:03:56 PM
Re: "Remind me about this event" gets an error
Thanks, Marc. I entered two email addresses for an event occurring on Sunday morning, and the page showed a green checkmark when I pressed Set. I will report back tomorrow when I should receive those reminder emails.

Posted by calliduscalendar at Feb 27, 2017, 5:52:21 PM
Re: "Remind me about this event" gets an error
Hi, Marc,

I didn't receive either of the reminders I set up on Thursday. Please advise.

Paul

Posted by support at Mar 8, 2017, 3:30:34 AM
Re: "Remind me about this event" gets an error
I did two test events on my calendar (of a non-repeating event, since that seems to be where the issues were) and received both reminders.

I just changed your Sat test event to tomorrow at 9am PST, and kept your email on there (and added one for me). Let's see what happens.

Btw, the "send a reminder" section wasn't open/expanded when I edited your event, so unless you closed it afterwards, that's one potential reason why you wouldn't receive an email.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by support at Mar 10, 2017, 2:48:51 AM
Re: "Remind me about this event" gets an error
I received the test reminder correctly.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news


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