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Forums » List all forums » » Forum: General Discussion » » » Thread: Cannot Access Account |
| Posted by crmandrill at Aug 17, 2017, 2:34:51 PM |
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Cannot Access Account The system is not letting me login to my account. I submitted a contact form but it said I had to come to the support forum. I was able to login here using the same account name and pw I had but I can't login to my calendar account. I tried the "forgot pw" feature and the system couldn't find my account name. I tried the "forgot account name" feature and it sent me the same account name I was using. So, at this point I can't access my account and I wish we could handle this via the email rather than this forum, please. Thank you. |
| Posted by support at Aug 30, 2017, 1:21:08 AM |
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Re: Cannot Access Account I think you may have mis-read the Contact Us form. It does not say you have to use the forums. In fact, it specifically asks you don't use the forums for sign-in issues. "Form submission unrelated to sign-on or subscription activation may not receive a response." By the way, the default Problem Category for support tickets is actually "Unable to Sign On" Anyway, I believe you are having an issue because your account was created at calendarhome.com and not at localendar.com. When I tried the "forgot password" link at their site for your id and password, it said it would create a new password and mail it to your account. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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