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|Posted by trotella at Aug 24, 2017, 3:28:10 PM|
Past Events Automatically Deleting - How to Stop?
During previous school years, our past events have stayed on the calendar. Now our events are deleting at the end of the day. If we go back to May, the previous events are still there. Is there a way to stop them from automatically deleting?
|Posted by support at Aug 30, 2017, 1:36:05 AM|
Re: Past Events Automatically Deleting - How to Stop?
Here's what I posted in response to your support ticket on this issue (I haven't received a reply yet so maybe you are only checking here)
We don't delete events that have already occurred, but maybe one of two things is happening:
First, is someone editing existing events to change them for the next occurrence, and not clicking "save as copy"? If you change/edit the time of an existing event and save it, the changed version will replace the original one.
There is also a setting when you publish a calendar on your site to hide occurrences that have already past. I can't tell if you have this turned on until you send me the URL of the site where your calendar is published.
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