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Posted by planorehab at Jan 15, 2007, 7:56:07 PM
installing wyncs to sync with outlook
After much research including wyncs website/ demo, it seems that the wyncs is not installing completely when initiated via localendar...

During export attempts, I get the list of appointments in view, yet I get messages after clicking the syncronize button saying "Out look could not be loaded" then I click O.K., THEN I get a message saying sync has been completed...though when I check, it has not been successful...nothing is sync'ed to my calendar in outlook!#@!!

I have installed WYNCS 2 times now, and have been trying to make this happen all day!!!
Any suggestions??

Thanks~ RAD
username: planorehab

Posted by support at Jan 16, 2007, 12:44:26 PM
Re: installing wyncs to sync with outlook
OK; let's start with a few basics things that I can pass along to the Wyncs tech support:

What OS are you using?
What browser/version are you using?
What version of Outlook?
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by planorehab at Jan 16, 2007, 5:01:19 PM
Re: installing wyncs to sync with outlook
I'M USING MS WINDOWS XP HOME EDITION

INTERNET EXPLORER

MICROSOFT OUTLOOK 2003.

THANKS~

Posted by support at Jan 17, 2007, 2:51:45 PM
Re: installing wyncs to sync with outlook
Sorry - one other question I should have asked initially:

What date range were you trying to export?
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

Posted by planorehab at Jan 18, 2007, 11:31:31 AM
Re: installing wyncs to sync with outlook
01/01/07 to 01/15/07 (the current date at the time)

I had also tried 01/15/07 to 01/15/07

thanks~


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