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Posted by support at Apr 5, 2005, 10:30:14 AM | ||
IMPORTANT: Upcoming Outage We received this note from our data center provider today:
This is an unexpected and unfortunate announcement, but at this time, we feel the least disruptive option is to participate with this move. 2 days is too short a period to make alternate arrangements. We are currently checking to see if the "evening" referred to is Eastern Standard Time or PST. During this period, members should anticipate that their calendars will not be accessible. We will provide further updates as we discuss this matter with our provider. Update: 15:30, 4/5/05 ** The outage will occur between 11:00PM PST and 2:00AM PST ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
Posted by ALSP_WhatsNew at Apr 5, 2005, 12:12:28 PM |
Re: IMPORTANT: Upcoming Outage Thanks for the heads up. Your service is great |
Posted by support at Apr 8, 2005, 12:46:02 PM |
Re: IMPORTANT: Upcoming Outage Whew! Our host finally got things up and running. There will definitely be a (hopefully calm) post mortem to discover why this move took about 8 hours more than we were told. Unfortunately, we didn't have many options give how the short notice our host received from their bandwidth provider. On our side, we have a cluster of servers with this host, and will likely begin building a back-up site with another provider to avoid these situations in the future. The challenge there is to make sure user data is replicated as quickly as possible across these environments. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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