Forums - View Thread - Email Notification

Welcome Guest | Login

Index | Recent Threads | Register |

Forums » List all forums » Forum: Webmaster's Corner » Thread: Email Notification

Quick Go »

Thread Status: Normal
Total posts in this thread: 6

[Change thread status] [Delete this Thread] [Move this Thread]
[Add To My Favorites] [Watch this Thread] [Post new Thread]

Author

This topic has been viewed 187 times and has 5 replies

bodgers
New Member

USA
Joined: Nov 21, 2004
Posts: 15
Status: Offline

Email Notification	Reply to this Post Reply with Quote
	[Delete this Thread]

I have ENABLED the premium option to allow visitors to add a new event to my calendar. I have ticked the box requesting to receive an email notification and I have configured the option to be notified for the event to be approved. However, localendar is NOT sending me the email. I have tested this myself by adding an event without logging in. Please check my configuration and insure that you have a good email address for me.

Thank you.

[edit] Marc: After perusing the forums searching for similar reports I came upon a test you previously suggested. So... I tried having your website send me a password reminder. No go: I didn't receive it. Presuming it's a reverse lookup problem what can be done at your end to fix this. Can't you make a DNS adjustment that would allow a reverse lookup on your sender address?

Thanks again.
----------------------------------------
[Edit 1 times, last edit by bodgers at Jan 1, 2005, 5:33:33 PM]

[Dec 30, 2004, 4:54:46 PM] [First IP: 24.186.212.160 - Last IP: 24.186.212.160]

[Link]

support
localendar Expert

Joined: Aug 9, 2022
Posts: 6437
Status: Offline

Re: Email Notification	Reply to this Post Reply with Quote
	[Delete this Post]

First - are you sure we have the correct email address on file?

2nd - Unfortunately, reverse DNS lookups are an inherently bad way to detect spam (or everyone would do it!) It would mean that all our email would have to be sent from a single machine, which wouldn't give us much failover capability. Generally, almost no one uses this method of spam control, but some small organizations or schools may mistakenly set up their mail processing this way.

You would have to contact your ISP and note email from localendar.com is being incorrectly filtered.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jan 1, 2005, 10:34:47 PM] [67.86.182.152]

[Link]

bodgers
New Member

USA
Joined: Nov 21, 2004
Posts: 15
Status: Offline

Re: Email Notification	Reply to this Post Reply with Quote
	[Delete this Post]

I created a test event and setup a reminder for it. I received the reminder from remind_agent@localendar.com this morning so I would imagine that rules out the ISP problem.

I had been receiving notifications from you folks in the past so if you don't have a correct email address fo me it could only be because something changed at your end. Everthing was working fine during the demo period. Maybe something changed when you received by subscription ??

Please let me know what you have at your end.

[Jan 2, 2005, 7:29:49 AM] [24.186.212.160]

[Link]

bodgers
New Member

USA
Joined: Nov 21, 2004
Posts: 15
Status: Offline

Re: Email Notification	Reply to this Post Reply with Quote
	[Delete this Post]

Dear Marc,

INCREDIBLY, the problem seems to have corrected itself. (...or... did you do anything on your end?)

I HATE when that happens.

Thanks

[Jan 2, 2005, 3:28:31 PM] [24.186.212.160]

[Link]

bodgers
New Member

USA
Joined: Nov 21, 2004
Posts: 15
Status: Offline

Re: Email Notification	Reply to this Post Reply with Quote
	[Delete this Post]

2nd - Unfortunately, reverse DNS lookups are an inherently bad way to detect spam (or everyone would do it!) It would mean that all our email would have to be sent from a single machine, which wouldn't give us much failover capability. Generally, almost no one uses this method of spam control, but some small organizations or schools may mistakenly set up their mail processing this way.

You would have to contact your ISP and note email from localendar.com is being incorrectly filtered.

Marc: I checked with the people at no-ip.com. I use their "Mail Reflector" service to get around an isp port 25 block. I've found them to be pretty sharp regarding DNS issues. Here's their reply to my note asking them about the possibility that they were filtering out mail from localendar.com...

"We are not blocking their IP address, 67.137.215.199, but they are configured incorrectly. According to the DNS RFCs concerning MX records it is stated that a domains MX record cannot be a CNAME. But localendar.com's MX record, mail.localendar.com is a CNAME to localendar.com. Confusing, I know, but that will stop their mail from being delivered to them, and possibly stop their outbound email due to general misconfiguration. Also, there is no reverse DNS for the IP address. But that won't stop mail coming to our systems."

If you want to argue please take it up with them smile

[Jan 3, 2005, 8:42:38 PM] [24.186.212.160]

[Link]

support
localendar Expert

Joined: Aug 9, 2022
Posts: 6437
Status: Offline

Re: Email Notification	Reply to this Post Reply with Quote
	[Delete this Post]

Thanks for following up with your ISP.

I will check into the CNAME issue (I'm no mail admin wink

), but it's nice that they're not dependent on a reverse DNS lookup.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jan 5, 2005, 9:05:03 PM] [67.86.182.152]

[Link]

[Show Thread Printable Version] [Post new Thread]