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tucsonroughriders
New Member

Joined: Dec 30, 2004
Posts: 3
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Premium services require activation	Reply to this Post Reply with Quote
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Please let me know what the procedure is to get the premium Webmaster services activated, I renewed my subscription back in Jan and still not seeing anything changed.

Mike

[Mar 18, 2006, 7:09:13 PM] [68.0.157.202]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6431
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Re: Premium services require activation	Reply to this Post Reply with Quote
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All set. sorry for the delay.

We've been getting a # of these issues lately, and are working on a more fault-tolerant version of our PayPal interface (though it doesn't seem to be us dropping the ball...)
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Mar 20, 2006, 2:49:24 PM] [171.159.192.10]

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TheSunshineCoast
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Joined: Sep 19, 2004
Posts: 3
Status: Offline

Re: Premium services require activation	Reply to this Post Reply with Quote
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Hi. I signed up for the premium cobranded service yesterday but all that happened is Paypal processed my payment. I never received anything from Localendar confirming receipt of payment, nor instructions for how to activate my premium service or gain access to the new functionality, and when logged in I still get a message prompting me to subscribe for premium services.

How long does activation typically take? Is this because something needs to be done manually from your side?

I realize not everything is instantaneous, but at this point I'd be happy with confirmation that my payment was received and an ETA provided for the activation so I can plan it in my work schedule. Thanks for any and all help!

[Mar 29, 2006, 2:22:40 PM] [24.207.80.108]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6431
Status: Offline

Re: Premium services require activation	Reply to this Post Reply with Quote
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Activation should be immediate. Basically, this comes down to a communication issue between us and PayPal, and us putting some additional checks in on our side to make sure things happen correctly.

You would think with the number of times this happens that we'd get to it already blushing

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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Apr 4, 2006, 3:18:22 PM] [208.255.98.68]

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