Forums - View Thread - Error message

Welcome Guest | Login

Index | Recent Threads | Register |

Forums » List all forums » Forum: General Discussion » Thread: Error message

Quick Go »

Thread Status: Normal
Total posts in this thread: 4

[Change thread status] [Delete this Thread] [Move this Thread]
[Add To My Favorites] [Watch this Thread] [Post new Thread]

Author

This topic has been viewed 2685 times and has 3 replies

ECCLafayette
New Member

Joined: May 29, 2018
Posts: 2
Status: Offline

Error message	Reply to this Post Reply with Quote
	[Delete this Thread]

We purchased subscription that ends in May 29, 2019, however we still get the dreaded "The free trial period for this calendar has ended.
Please purchase a subscription at localendar.com to reactivate this calendar."
Which is frustrating. Suggestions?
----------------------------------------
[Edit 1 times, last edit by ECCLafayette at Jun 5, 2018, 4:07:39 PM]

[Jun 5, 2018, 4:07:19 PM] [First IP: 208.38.238.66 - Last IP: 208.38.238.66]

[Link]

support
localendar Expert

Joined: Aug 9, 2022
Posts: 6423
Status: Offline

Re: Error message	Reply to this Post Reply with Quote
	[Delete this Post]

I think I already answered this via a support ticket, but I'll reply here as well.

You are getting this message when using the localendar weebly app at weebly.com. Weebly calendars are required to have the Premium Webmaster subscription, yet somehow you purchased the Premium Personal subscription.

I have to admit I don't know how you purchased Personal, since we have not offered it since you joined on May 29. We can dig into that on your support ticket since we need to make sure other weebly users don't have this problem.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jun 6, 2018, 1:23:10 AM] [69.126.127.39]

[Link]

ECCLafayette
New Member

Joined: May 29, 2018
Posts: 2
Status: Offline

Re: Error message	Reply to this Post Reply with Quote
	[Delete this Post]

No clue either. I hit purchase and paid.

[Jun 7, 2018, 12:57:50 PM] [208.38.238.66]

[Link]

support
localendar Expert

Joined: Aug 9, 2022
Posts: 6423
Status: Offline

Re: Error message	Reply to this Post Reply with Quote
	[Delete this Post]

As noted on the weebly site, the weebly app requires the Webmaster 49.95 subscription. I see now that we have brought back the personal plan, which is what you purchased (29.95/yr)

We've made some changes to re-inforce the requirement that Webmaster is required for the weebly app on our purchase page.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jun 7, 2018, 1:22:27 PM] [69.126.127.39]

[Link]

[Show Thread Printable Version] [Post new Thread]