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This topic has been viewed 492 times and has 5 replies

twispwellspring
New Member

Joined: Nov 5, 2018
Posts: 4
Status: Offline

We paid our money but our calendar won't come back!!	Reply to this Post Reply with Quote
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Please help us get our calendar working again! We really need it back and have heard NOTHING from you.

[Dec 12, 2018, 4:33:36 PM] [63.142.198.26]

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Wishcoach
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Joined: Dec 3, 2018
Posts: 2
Status: Offline

Re: We paid our money but our calendar won't come back!!	Reply to this Post Reply with Quote
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Did they ever get back to you?

[Dec 12, 2018, 6:45:48 PM] [73.114.140.57]

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twispwellspring
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Joined: Nov 5, 2018
Posts: 4
Status: Offline

Re: We paid our money but our calendar won't come back!!	Reply to this Post Reply with Quote
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no, we haven't heard anything yet for more than a week. This is extremely frustrating.

[Dec 12, 2018, 10:12:10 PM] [63.142.198.69]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6429
Status: Offline

Re: We paid our money but our calendar won't come back!!	Reply to this Post Reply with Quote
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This was answered via a support ticket. Also, spamming multiple forums will not promote a quicker response.

As previously noted: The calendar was automatically renewed. Waiting on a response as to if you are using weebly and therefore subscribed at the incorrect level.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Dec 15, 2018, 4:48:05 PM] [69.126.127.39]

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survivorthrivers
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Joined: Mar 21, 2016
Posts: 1
Status: Offline

Re: We paid our money but our calendar won't come back!!	Reply to this Post Reply with Quote
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I am having the same problem. I'm wondering if it's because I got a new computer. When I sign in, our calendar does not appear; a generic one does. How do I fix it, please?

[Dec 24, 2018, 10:16:30 PM] [174.93.37.63]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6429
Status: Offline

Re: We paid our money but our calendar won't come back!!	Reply to this Post Reply with Quote
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survivorthrivers,
Is it possible you are signing into the wrong account? I see you have 2 accounts registered at localendar: survivorthrivers and janet_e_XXXXXXXX
(I replaced what I assume is your last name with X's to protect your privacy)

meanwhile, quick catch-up on the twispwellspring issue from earlier in this thread while I am here: The incorrect subscription level was purchased. For wix support, you need to subscribe at least at the Premium Webmaster level
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Dec 28, 2018, 3:34:20 PM] [69.126.127.39]

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