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WickedBastard
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Joined: Jan 16, 2019
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How do I establish a Premium Sub-Account	Reply to this Post Reply with Quote
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I need to establish multiple calendars and purchased the Premium Subscription to be able to do this.

Apologies if I missed this but I can't seem to find any documentation on how to do that other than a reference to creating new accounts. Since the new accounts would not have the same administrator rights ... how do I tie the new accounts to my existing Premium account to enable them as "sub-Accounts"?

[Jan 17, 2019, 3:04:55 PM] [47.185.0.195]

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support
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Joined: Aug 9, 2022
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Re: How do I establish a Premium Sub-Account	Reply to this Post Reply with Quote
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With Premium Personal and Premium Webmaster (the subscription you purchased) only 1 calendar (the one with the subscription) will have Premium features.

If you want multiple calendars, with each having Premium-features, you have 2 options
1) Create new logins (there is 1 calendar per login) and purchase a subscription for each one (Personal or Webmaster)
or..
2) Set up free basic Cobranding on your "WickedBastard" account (https://localendar.com/calendar/cobranding) and purchase a Cobrander Ultra subscription (we would have to cancel/refund your webmaster subscription)

With Cobranding, you will have a special signup & login screen just for your account (where you will create your new accounts). And with the Ultra subscription, all accounts you create from that special screen will each have the features of their own Premium Webmaster-level subscription.

Some more info here: http://localendar.com:8080/docs/display/lc/Cobranding
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jan 21, 2019, 10:16:58 PM] [69.126.127.39]

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WickedBastard
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Re: How do I establish a Premium Sub-Account	Reply to this Post Reply with Quote
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The receipt said we purchased "Premium Cobrander Deluxe". We selected the top co-brander option ... so not sure what happened here. It appears that we got a discounted rate of $129.95 instead of the $149.95.

Were the prices raised after we purchased?

[Jan 22, 2019, 3:20:19 AM] [47.185.0.195]

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support
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Re: How do I establish a Premium Sub-Account	Reply to this Post Reply with Quote
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Nope - that is the correct pricing (it's change over times though)
You didn't mention you already purchased Cobrander, and when I looked at the
"WickedBastard" account I only see our 30-day trial of Webmaster.

When I went and checked in Paypal, it appears the subscription was purchased for an account "wbcycles". Is that account yours as well? If so.. you'll have to let me know if you want me to cancel/refund it so you can re-subscribe under WickedBastard instead.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jan 23, 2019, 2:27:17 AM] [69.126.127.39]

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WickedBastard
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Re: How do I establish a Premium Sub-Account	Reply to this Post Reply with Quote
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Correct ... that was the old account but the paypal is under WickedBastard. Can you swap or do we need to repurchase ?

Will we get the same price then as before ?

Sorry for the trouble

[Jan 23, 2019, 3:46:14 AM] [47.185.0.195]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6421
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Re: How do I establish a Premium Sub-Account	Reply to this Post Reply with Quote
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Unfortunately, Paypal doesn't allow us to transfer subscriptions, so I'm going to have to cancel/refund wbcycles and you'll have to sign up for WickedBastard.

I've also grandfathered the WickedBastard account under the same pricing as wbcycles.

Hopefully, the info I provided below will get you started on Cobranding, sub accounts, etc. Once you've signed up for the subscription and enabled basic cobranding on your account, let me know if you still need assistance.
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jan 25, 2019, 1:52:30 AM] [69.126.127.39]

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WickedBastard
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Joined: Jan 16, 2019
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Re: How do I establish a Premium Sub-Account	Reply to this Post Reply with Quote
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Ok got the refund notice and just repurchased. Will watch to see if the account resets to recognize premium cobrander now. Thanks

[Jan 25, 2019, 3:36:12 AM] [47.185.0.195]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6421
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Re: How do I establish a Premium Sub-Account	Reply to this Post Reply with Quote
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I did just check and confirm you have an active Cobrander subscription.
You still need to actually "enroll" WickedBastard as a Basic Cobranding account at https://localendar.com/calendar/cobranding
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Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jan 26, 2019, 1:51:16 AM] [69.126.127.39]

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