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SOTHwebmaster
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Joined: Aug 21, 2015
Posts: 5
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How to change billing information	Reply to this Post Reply with Quote
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I need to change our billing information so the next payment for our premium service will come from another account. I don't see a way to do this. Please advise.

[Feb 18, 2019, 1:29:02 AM] [24.183.10.110]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6421
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Re: How to change billing information	Reply to this Post Reply with Quote
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You are currently subscribed via Paypal.
Unfortunately, Paypal does not allow payment details for an active subscription to be changed.

Our solution is to tell members to cancel the subscription so that it does not auto-renew. You will not lose any information or features.

When the subscription finally ends (in your case this was 2 days ago ;)) you can sign up using a different account.

Since we missed the window here, please lmk if you want me to cancel/refund the most recent transaction on your account so you can use a different one.
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Marc Higgins
Support Associate, localendar.com
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[Feb 20, 2019, 2:14:28 PM] [69.126.127.39]

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