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thelaproject
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Joined: May 20, 2005
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Edit this Post   LOTS OF IRATE PEOPLE WITH THIS SAME PROBLEM! Reply to this Post
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I just noticed that any event I've added to my calendar after 12/31/06 does not show in the published calendar. The events are there when I log in, but do not show publicly. ALL of my events are listed for public viewing.

I notice you seem to have fixed this problem for one of your users. Are you working on a universal fix for all of your localender.com users? If you notice, there are a lot of us who depend on your service and are having the same problem, but are getting no response.

PLEASE, PLEASE, PLEASE HELP! angry
[Sep 7, 2006, 5:10:17 PM] [141.150.244.229] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
MaryBethWrenn
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Edit this Post   shock   Re: LOTS OF IRATE PEOPLE WITH THIS SAME PROBLEM! Reply to this Post
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I'm in the same boat! I just added 20+ some events for just the first 3 months of 2007 and only 2 out of the 20 appeared!!!

HELP!!!!

I've been with this service for quite some time and I have enjoyed their services and have been very happy!

But what the heck is happening! I know I know I'm psychic I should know ;->! I filed two different ticket numbers, and sent in one email to support@localendar.com.

I'm looking for their business phone number at this time. If I don't hear from their within the next 24 hours I am going else where and I will be happy to let people know about other services out there!

I really hope that this can be resolved soon!

Mary Beth Wrenn
[Sep 7, 2006, 5:28:05 PM] [71.68.71.123] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
CubPack836
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Edit this Post   Re: LOTS OF IRATE PEOPLE WITH THIS SAME PROBLEM! Reply to this Post
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Same problem here.
[Sep 7, 2006, 5:37:26 PM] [68.97.187.182] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
CubPack836
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Hey,

I did some testing. Looks like it only applies to events that repeat.

Added a one-time event and it shows on my calendar for next year. I adjusted the repeating events...1 to end this year and the 2nd to start next year. It didn't show up either. Only the one-time event.
[Sep 7, 2006, 5:43:21 PM] [68.97.187.182] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
support
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Edit this Post   Re: LOTS OF IRATE PEOPLE WITH THIS SAME PROBLEM! Reply to this Post
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Fixed. Please see this thread:

http://www.localendar.com/lcf/lcforums/viewthread?thread=1807

As touched upon there: when members deluge us with messages (MaryBethWrenn, you mention sending a number of different communications, but I'm not singling you out) we have 2 options:

1) Respond to them all (we can't post a general message b/c frankly we've tried this in the past and it doesn't work - people just look at the thread where they raised an issue)
2) Fix the problem, then catch up with the posts

We always opt for #2. Frankly, until we fix the problem, posting a lot of "we're looking into it" responses only delays the actual fix.

If you trail the message history, you will see this has been explained in the past. I don't think there are any showstoppers out there that we haven't looped back and corrected.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
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[Sep 7, 2006, 10:21:01 PM] [69.121.249.41] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
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