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Forums » List all forums » Forum: General Discussion » Thread: Reminder email Not Showing the Event Time |
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Total posts in this thread: 5 |
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AscensionEvents
New Member
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Hi , I have searched the forum and could not find a similar entry... For each event I setup and post as "public" on the calendar, there is the option that people can opt to receive a reminder email. It is not clear to me how many hours prior to the event they would receive this reminder email. So I decided to test it. Judging by my email's timestamp, the reminder is coming 24 hours before the event. Is that the system preset? Can this be changed to something else, like 6 or 12 hours before? If so, where would I find this setting? These people are going to be unknown to us and we do not intend to gather their email addresses. The test email below shows what I see, it shows no event time next to the date. If the participant did not save the event to his personal calendar when he first saw the event, and then this email shows up in his email inbox. How will he know that it will happen in 24 hour's time? Is there a way to make the event time visible to him in this reminder email? -------------- My Test Email ---------------- You requested a reminder for an upcoming event: [May 5, 2020] Event: ... Details ------------------------------------------------ Your help is much appreciated! ================= Tired of living in fear? Watch your life transform naturally and effortlessly with the Art of Ascension practice. Join LIVE online talks at http://artofascension.live. |
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support
localendar Expert  Joined: Aug 9, 2022 Posts: 6437 Status: Offline |
To keep the interface simple, the public sign-up reminders are a day before. Personal reminders set on events have a variety of settings. The time should be part of the reminder - is it possible the event you tested with was entered as an "All Day" event? ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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AscensionEvents
New Member
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It's great that the general reminder is 1 day before, but since they may come from any part of the world, the event time will be essential. This particular event (in fact all our events on that calendar) was set as 45 minutes. http://localendar.com/public/IshayasIntros I have tested with different events 3 times with the same result... What else should I check? ================= Tired of living in fear? Watch your life transform naturally and effortlessly with the Art of Ascension practice. Join LIVE online talks at http://artofascension.live. |
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support
localendar Expert Joined: Aug 9, 2022 Posts: 6437 Status: Offline |
Personal reminders already contain the event timezone - we've added that to the reminders people sign up for on public calendars as well. Test it out and let us know :) ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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AscensionEvents
New Member
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Yep. For the public sign-up, it is now showing the time along with the original event timezone. Works great for global people visiting our calendar! Thank you so much, and kudos to your colleague Matt who was very helpful on email as well :) ================= Tired of living in fear? Watch your life transform naturally and effortlessly with the Art of Ascension practice. Join LIVE online talks at http://artofascension.live. |
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