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This topic has been viewed 248 times and has 6 replies

hmsevents
New Member

Joined: Oct 16, 2005
Posts: 4
Status: Offline

Cancel subscription / refunds	Reply to this Post Reply with Quote
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Hi,

I signed up to your premium service over a year ago, and then decided that the service you provide was not quite what I needed. I hads assumed that I had only paid for one year and that I would be prompted for subsequent subscription fees, so it was with surprise that I recieved a payment confirmation email from Paypal.

I would like to cancel my subscription and if possible would appreciate a refund for the recent payment [which I did not want to make]

If you examine the admin log-in logs you will see that I have not made use of the service for quite some time

I did send an email on this subject, but I did not recieve a reply.....

I would be grateful for a reply !

Many thanks

[Nov 19, 2006, 12:38:46 PM] [86.140.182.98]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6438
Status: Offline

Re: Cancel subscription / refunds	Reply to this Post Reply with Quote
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We can refund the payment, however the subscription is something you'll need to cancel through your PayPal account.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Nov 20, 2006, 4:49:06 PM] [171.159.192.10]

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hmsevents
New Member

Joined: Oct 16, 2005
Posts: 4
Status: Offline

Re: Cancel subscription / refunds	Reply to this Post Reply with Quote
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Hi,

Many thanks for the reply. I have cancelled the subscription with paypal.

I would be most gratefull if you could in the meantime arrange a refund.

Many thanks,

Gideon

[Nov 24, 2006, 9:16:06 AM] [86.140.182.98]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6438
Status: Offline

Re: Cancel subscription / refunds	Reply to this Post Reply with Quote
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All set
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Nov 27, 2006, 2:40:40 PM] [171.159.192.10]

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rbcadmin
New Member

Joined: Aug 31, 2006
Posts: 2
Status: Offline

Re: Cancel subscription / refunds	Reply to this Post Reply with Quote
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I would like to cancel my account too. I already sent a message through the contact request, but no one responded. I will cancel my auto renewal through paypal, but could you please refund me. My account just renewed.

[Nov 28, 2009, 12:06:15 AM] [67.164.216.110]

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rbcadmin
New Member

Joined: Aug 31, 2006
Posts: 2
Status: Offline

Re: Cancel subscription / refunds	Reply to this Post Reply with Quote
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I have two different accounts with you, please contact me via email to get personal info for refund.

I have cancelled them with paypal.

Thanks,
Kim

email: dnkdion@cleaninter.net

[Nov 28, 2009, 12:11:49 AM] [67.164.216.110]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6438
Status: Offline

Re: Cancel subscription / refunds	Reply to this Post Reply with Quote
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Email sent.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Dec 2, 2009, 8:43:27 AM] [171.159.194.10]

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