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lw-c1
New Member

Joined: Sep 19, 2004
Posts: 5
Status: Offline

Premium Service	Reply to this Post Reply with Quote
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Paid for a premium subscription and can't activate it. Also, I am not getting any response from emails sent.

[Jan 24, 2007, 10:12:33 AM] [66.64.128.98]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6437
Status: Offline

Re: Premium Service	Reply to this Post Reply with Quote
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I'm trying to straighten this out, but even the mails you have sent to support don't seem consistent :-(

You have more than a dozen calendars - which is fine - but one of your messages mentioned lw-c1 and another lw-c2. I can't find a paypal receipt for either of these, nor for the different email addresses associated with your calendars.

If you could sign into your paypal account and get the transaction # for the payment you sent, it would be a huge help.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jan 24, 2007, 2:20:36 PM] [68.198.252.134]

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lw-c1
New Member

Joined: Sep 19, 2004
Posts: 5
Status: Offline

Re: Premium Service	Reply to this Post Reply with Quote
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Replied with email to support@localender.com. If not received, please advise.

Thanks

[Jan 24, 2007, 4:13:07 PM] [66.64.128.98]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6437
Status: Offline

Re: Premium Service	Reply to this Post Reply with Quote
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Please make sure to use the Contact Us form on your calendar. General emails to support@localendar usually wind up in the bit bucket b/c of all the spam we receive. The Contact Form messages definitely get through.

I don't see the new message: If you have the PayPal id, can you just post that? It is useless to anyone except you and us.

ALso, what subscription package did you purchase, and for what member logon? I would be more than willing to activate it immediately in good faith, I just don't know which one to do for you sad

----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jan 24, 2007, 11:00:51 PM] [68.198.252.134]

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lw-c1
New Member

Joined: Sep 19, 2004
Posts: 5
Status: Offline

Re: Premium Service	Reply to this Post Reply with Quote
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I purchased the $129.95 package and thought I did under lw-c1, because I had my other calendars under this. Here is the PayPal info
Date of sign up: Jan. 23, 2007
Subscription Name: Premium Cobrander Deluxe
Subscription Number: S-4AE58775E19372641

Item Number: 5647382910

Subscription Terms:
$129.95 USD for each year

Thanks
PS: Localendar is a great tool, as you can see I have been a user since 2004

[Jan 25, 2007, 6:28:20 AM] [24.223.189.253]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6437
Status: Offline

Re: Premium Service	Reply to this Post Reply with Quote
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Ah-ha! It *was*activated correctly, but it is under lw-c.

Please let me know if you have further questions, and thanks for your support! smile

----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jan 27, 2007, 11:24:04 PM] [71.16.22.50]

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