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BCDTraining
New Member

Joined: Feb 7, 2007
Posts: 3
Status: Offline

Account didn't renew automatically	Reply to this Post Reply with Quote
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Hello,

We purchased a premuim package last year that was set to expire on May 9, 2008. I had read in previous posts that subscriptions are supposed to automatically renew; however, we lost our premium service on the expirations date and the credit card used orginally was not charged.

Can you please explain why this happened?

Thank you.

[May 16, 2008, 10:54:58 AM] [159.121.178.183]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6437
Status: Offline

Re: Account didn't renew automatically	Reply to this Post Reply with Quote
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According to an email we received from PayPal, your subscription was cancelled.

Date of cancellation: Apr. 2, 2008

I've turned your premium services back on for a month so you don't have further downtime. But you will have to sign up again if you want them to continue.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[May 16, 2008, 9:20:10 PM] [67.86.148.33]

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