Forums - View Thread

Welcome Guest | Login

Index | Recent Threads | Register |

Forums » List all forums » Forum: Discussion Forums » Thread: PayPal

Quick Go »

Thread Status: Normal
Total posts in this thread: 4

[Change thread status] [Delete this Thread] [Move this Thread]
[Add To My Favorites] [Watch this Thread] [Post new Thread]

Author

This topic has been viewed 170 times and has 3 replies

cfree
New Member

United States
Joined: Aug 18, 2007
Posts: 7
Status: Offline

PayPal	Reply to this Post Reply with Quote
	[Delete this Thread]

Sarah, please reply, as we've now received two e-mails from PayPal, telling us they've attempted to use our (old) credit card for next year's payment and they're unable. They are unable because I cannot get into the website to which they've directed me, not having the same info as PayPal has on file for us and they will only talk to the person who's name is on the account. That person has left the company!!!! Can't we get this working? Thank you. [url=mailto:carefree_clubhouse@embarqmail.com]

[Oct 13, 2008, 2:13:53 PM] [71.3.198.190]

[Link]

support
localendar Expert

Joined: Aug 9, 2022
Posts: 6437
Status: Offline

Re: PayPal	Reply to this Post Reply with Quote
	[Delete this Post]

If you can't get into your Paypal account, or the account is not accessible, then Paypal will simply give up trying to renew at some point.

What you should do in the meantime is create another PayPal account whose details you will have on file, and just re-subscribe using that one.

I have extended your subscription by a couple of months so you won't see any lapse in service.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Oct 15, 2008, 5:27:23 PM] [171.159.64.10]

[Link]

vpaiz
New Member

Joined: Jan 7, 2008
Posts: 1
Status: Offline

Re: PayPal	Reply to this Post Reply with Quote
	[Delete this Post]

We are having the same problem since the person who set up the calendar and paid for the premium service with PayPal is no longer with our organization (and we do not know information like his Pay Pal password). We would like to renew for premium service but can't seem to make it happen when we try.
----------------------------------------
[Edit 2 times, last edit by vpaiz at May 12, 2009, 7:30:46 PM]

[May 12, 2009, 7:08:43 PM] [First IP: 74.37.98.194 - Last IP: 74.37.98.194]

[Link]

SarahGiles
localendar Expert

Joined: Sep 28, 2008
Posts: 356
Status: Offline

Re: PayPal	Reply to this Post Reply with Quote
	[Delete this Post]

I show that you have a trial calendar, so you would just need to create a PayPal account of your own. If you are referring to another calendar, which I am to assume that you are then you will need to do the same as recommended to the previous post. You will need to re-subscribe with your own PayPal account information.

Sarah Giles
Support Associate
Localendar.com

[May 12, 2009, 7:36:45 PM] [71.187.221.15]

[Link]

[Show Thread Printable Version] [Post new Thread]