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Hafter
New Member

Joined: Oct 28, 2009
Posts: 2
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Subscription Question	Reply to this Post Reply with Quote
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I apologize if this question has been covered elsewhere previously. I reviewed the FAQ and threads and didn't see anything specifically related to my question. I'm a new user and am interested in signing up for one of the premium packages. What I need to be sure of in advance is that my account will only be charged once for one year. If this service automatically bills every year, I am not interested. I look forward to your response.

Thank you.

[Oct 29, 2009, 10:19:40 AM] [72.237.31.130]

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SarahGiles
localendar Expert

Joined: Sep 28, 2008
Posts: 356
Status: Offline

Re: Subscription Question	Reply to this Post Reply with Quote
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Yes, if you subscribe through PayPal you will be charged automatically on an annual basis. There is another option. You can send a check via snail mail with your member name to the following address:
Localendar.com
9 Hankins Rd.
Sussex, NJ 07641

Since this is received directly by Localendar.com your calendar will expire unless you send another check.

Sarah Giles
Support Associate
Localendar.com

[Nov 1, 2009, 8:37:25 PM] [96.225.98.105]

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Hafter
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Joined: Oct 28, 2009
Posts: 2
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Re: Subscription Question	Reply to this Post Reply with Quote
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Great! Thank you for your help and timely response.

[Nov 2, 2009, 12:27:53 PM] [128.175.243.205]

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SarahGiles
localendar Expert

Joined: Sep 28, 2008
Posts: 356
Status: Offline

Re: Subscription Question	Reply to this Post Reply with Quote
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Happy to help!

Sarah Giles
Support Associate
Localendar.com

[Nov 3, 2009, 1:40:18 PM] [96.225.98.105]

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johnhorn
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Joined: Sep 19, 2004
Posts: 13
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Re: Subscription Question	Reply to this Post Reply with Quote
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I have a subscription question but my issue is that paypal charges my account in December and for some reason does not communicate with localendar.
I was charged $9.95 on December 14, 2009 for localendar. Here is the info:
Subscription Payment Sent (Unique Transaction ID #331147339X318431A)
In reference to: S-17G491847N875693L

Can you please change my account back to Premium and remove all ads?
Is there something I can do to avoid going through this process every year? It took weeks to remove ads this time last year.
Thanks for your help!
Karen Allen
john horn high school

[Jan 19, 2010, 10:03:06 AM] [65.120.148.12]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6452
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Re: Subscription Question	Reply to this Post Reply with Quote
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Done (and in less than a week :-))

Did you change your member name at one point? That could have broken paypal's link to us. I would suggest cancelling your subscription next year, and signing up again to hopefully re-link our two sites.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Jan 21, 2010, 10:51:54 PM] [68.198.253.122]

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johnhorn
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Joined: Sep 19, 2004
Posts: 13
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Re: Subscription Question	Reply to this Post Reply with Quote
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Awesome! Very speedy this year! Haven't changed my name so I'll take your advice and cancel and sign up again.
Thank you very much!

[Jan 22, 2010, 1:05:51 PM] [65.120.148.12]

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