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support
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Edit this Post   Re: Event Categories Problems- Reappeared & New Reply to this Post
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Some of the third-party vendors we communicate with do not want the "www", so we allow you to use both addresses.

That said - you are free to remove the "www" for now, but both with/without should work (and that's what we are looking into)

Sometimes, a web app will treat data sent to different subdomains (a.localendar.com, b.localendar.com, c.localendar.com, www.localendar.com) as not being completely separate (for security reasons). But for localendar, www or not, your category filters should be preserved (which is obviously not happening for www at the moment)

More updates to come...
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Marc Higgins
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[Apr 25, 2016, 9:13:55 PM] [24.190.224.252] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
OPwebmaster
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Marc:
 
I can tell you one thing that seems to work for me (and you folks can test and reply) If I use http://localendar.com instead of http://www.localendar.com, the filters seem to be preserved correctly. Please let me know your results

I just updated by website, removing the 'www' from my fully interactive embedded calendar. Sadly, this change does not work. All the strange occurences that I mentioned in a post above, such as checking and unchecking custom category boxes and nothing happening, are still there. You can see this by going to my website, www.ottawapark.org, and clicking on the Calendar tab. I viewed the source code, and it is correct (although I start with http:, and the code shown on my 'Publish my Calendar' page on the Localendar site deletes the http:). I tested on IE 11, Chrome, Firefox & Pale Moon browsers. All have the same problems.

In fact, since I assume you have access to the 'Publish my Calendar' page on my OPWebmaster account, go there and select 'a fully interactive embedded calendar'. Then when my calendar appears, try to make unchecking and checking changes there. They don't work. And that page does not include the complete script for the calendar on my website, which is: <script src="http://localendar.com/public/OPwebmaster?include=Y&dynamic=Y&rss_link=false"></script>

But everything DOES work when I just display the calendar here:
http://localendar.com/public/OPwebmaster?rss_link=false.

So you have a little more homework to do, I am afraid.

Harry
[May 1, 2016, 4:04:58 AM] [72.241.207.144] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
lbsl
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For me, removing the WWW, did the trick from the embed code. In fact, I think that was the "trick" I did last year that "fixed" this.

One thing which always haunts me, is clearing the cache (or failing to). Categories seem to get 'stuck" or "set" and without clearing the cache, never seem to work 100% after the initial load. This is also true when setting categories to events. If the they are stuck, I don't even see all of them in the dropdown to select from on the add new/edit event screen. Clearing the cache, fixes this.

I've actually placed instructions in header to tell users to clear their cache if they don't see everything. Whether they do or not is another issue.
[May 3, 2016, 1:03:48 AM] [71.224.49.252] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
lbsl
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I spoke too soon.
Newer iOS devices such as an iPhone6 running 8 or 9 (I've tested both) still have the problem, even when using urls without the www

iPhone emulators don't necessarily demonstrate the issue. The actual device does.

***This is only if the calendar is embedded in the site.

An example is lbsl.org/cal.html?PSC

(Ignore the test messages.)

On the first screen, which shows May 2016, you should only see 1 PSC event.
Then going to the next month, you should only see 3 events for PSC, but on iPhone6s, you see ALL events for every team.

Then going back to May, you should only see 1 event again, but instead you see 2 events (only one of which is for PSC).

Basically, it loses its category filters after moving to the next month and using the different parameters and then even when going back to the original month, it still no longer has them...and still shows everything. Once they are gone, they're gone.

Internal to the embed code, when it converts from this
localendar.com/public/lbsl?categories=111
to this
localendar.com/elsieJSP=PublishedCalendar&mode=PUBLISH_PUBLIC&search_type=M0&start_date=06/01/16&calendar_id=530644
when moving from one month to another, it loses the categories.

Can you please investigate and fix as this is holding up the rollout of the calendars to 21 teams.

Thx!
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[Edit 1 times, last edit by lbsl at May 4, 2016, 4:22:04 PM]
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lbsl
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More info......

The problem occurs with an Apple mobile devices running iOS 8 or 9. I physically tested with an iPhone6 and also tested with emulators for iPhones 4,5,6 and an iPad Air...all have the same issue when running iOS 8 or 9 ..but all other devices I've tried are fine (androids, old ipads, PC browsers, etc.)

If I embed this code into a page,

<iframe src="//localendar.com/public/lbsl?categories=111" marginheight=0 marginwidth=0 scrolling=no frameborder=0 border=0></iframe>

lbsl.org/cal.html?PSC

Looking at this page,
(ignore/clikc-through the test messages)
At first, I see one event in May. (that is correct)
then click to June, and I see all events (incorrect). (category filters have been lost)
then I click back to May and see more than one event. (category filters have been lost)

To test, go to appetize.io and use the free 60 sec demo.
Out of all of the iphone emulators I've tried, this one actually works like a physical iphone
It doesn't matter which Apple device you use to emulate...if the iOS is 8 or 9, you'll see the problem.

Switch over to a Nexus device on appetize.io and you won't see the issue.

This is a show-stopper for me.

Please help
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[Edit 1 times, last edit by lbsl at May 5, 2016, 12:08:43 PM]
[May 5, 2016, 4:30:12 AM] [First IP: 71.224.49.252 - Last IP: 74.92.127.105] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
lbsl
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Is this the Apple iframe 3rd party cookie problem?

http://www.mendoweb.be/blog/internet-explorer-safari-third-party-cookie-problem/

http://www.mythoughts.io/articles/iframe-must-die/#.VyrQIr6gbwB
[May 5, 2016, 4:52:15 AM] [71.224.49.252] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
support
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I think you have in fact found the cause of this problem.
I have been testing all morning with different browsers, protocols, urls, etc and my results seem consistent with the behavior of Safari blocking iframe sessions (which is of course where we persist the categories that you have selected to filter)

From Apple's dev forums:
 
By default, Safari accepts cookies and website data only from websites you visit. This helps prevent certain advertisers from storing data on your device. You can change options in Safari preferences so that Safari always accepts or always blocks cookies and other website data.


Safari is not including information from an iframe embedded website as a site you actually visited.

We're looking into alternatives that might work for Safari
----------------------------------------
Marc Higgins
Support Associate, localendar.com
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[May 6, 2016, 7:46:51 PM] [24.190.224.252] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
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Can you please try using the "full interactive embedded calendar" publish style *instead* of the iframe? That may get around this issue.
<SCRIPT src="//localendar.com/public/lbsl?include=Y&dynamic=Y"></SCRIPT>

----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news
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OPwebmaster
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Marc:
 
Can you please try using the "full interactive embedded calendar" publish style *instead* of the iframe? That may get around this issue.
<SCRIPT src="//localendar.com/public/lbsl?include=Y&dynamic=Y"></SCRIPT>
The "full interactive embedded calendar" method might work on the Apple mobile, but if you look at my April 30 post, you will see that it still is not working on Windows computers.


Harry
[May 7, 2016, 4:31:14 AM] [72.241.207.144] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
support
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tried it lately? smile
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news
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[Edit 1 times, last edit by support at May 9, 2016, 11:48:44 PM]
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