Forums - View Thread - Description does not import

Welcome Guest | Login

Index | Recent Threads | Register |

Forums » List all forums » Forum: WordPress plugin » Thread: Description does not import

Quick Go »

Thread Status: Normal
Total posts in this thread: 12

[Change thread status] [Delete this Thread] [Move this Thread]
[Add To My Favorites] [Watch this Thread] [Post new Thread]

Author

This topic has been viewed 408 times and has 11 replies

FpsssAdmin
New Member

Joined: Oct 8, 2013
Posts: 8
Status: Offline

Description does not import	Reply to this Post Reply with Quote
	[Delete this Thread]

Hello, we are new to Localendar.

Events that have been imported from our WordPress plugin into Outlook or mobile devices (Have not tested Google or Yahoo! calendars) the description does not import into Outlook or onto the mobile device. Is it possible to have the description save into the Outlook or mobile calendars? We would like to include information related to the event in the description (ie. RSVP information, facilitators, etc.)

Everything else seems to be great so far, hoping the above is possible because then the plugin would be the perfect one for us.
----------------------------------------
[Edit 1 times, last edit by FpsssAdmin at Oct 8, 2013, 10:29:59 PM]

[Oct 8, 2013, 10:29:41 PM] [First IP: 96.50.44.71 - Last IP: 96.50.44.71]

[Link]

FpsssAdmin
New Member

Joined: Oct 8, 2013
Posts: 8
Status: Offline

Re: Description does not import	Reply to this Post Reply with Quote
	[Delete this Post]

Well I guess since I can't get any support with this I'll have to use another plugin. Can't keep waiting around on a response.

[Oct 11, 2013, 4:50:57 PM] [96.50.44.71]

[Link]

support
localendar Expert

Joined: Aug 9, 2022
Posts: 6397
Status: Offline

Re: Description does not import	Reply to this Post Reply with Quote
	[Delete this Post]

Wow! Some people sure are in a hurry sad

The pose does not mention if iCal or RSS is being used.
In either case, if you look at the exported data, in ical, the event title is included as the SUMMARY field, and the event description in included in the DESCRIPTION area.

Similarly, for RSS, the event title is included as the <title> and the description is included as <description>

So, the data is there on our export. I am not sure what format you are exporting or why you don't see it in Outlook (maybe it's a setting on that side)
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Oct 11, 2013, 5:55:40 PM] [24.189.166.34]

[Link]

FpsssAdmin
New Member

Joined: Oct 8, 2013
Posts: 8
Status: Offline

Re: Description does not import	Reply to this Post Reply with Quote
	[Delete this Post]

I'm testing the calendar at the bottom of one of our pages, this is how it looks:

When I click the test event to download it, this is the pop up I get:

The description appears there.

Once I have downloaded the event using the Outlook or iCalendar icon that appears in that window, open it in my downloads, this is how it opens in Outlook:

The description does not appear in Outlook.

I would like the description to import into Outlook when an individual event is downloaded.

[Oct 15, 2013, 6:47:48 PM] [96.50.44.71]

[Link]

support
localendar Expert

Joined: Aug 9, 2022
Posts: 6397
Status: Offline

Re: Description does not import	Reply to this Post Reply with Quote
	[Delete this Post]

Thanks for clarifying where you were doing the export.
In the past, we have had issues with users complaining about how the description export strips out HTML and other special formatting (a necessity unfortunately, as the target systems don't all support rich descriptions)

So we did have this particular export limited to just the title. However, since you asked, we've turned it back on. Let's see who complains cool

----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Oct 15, 2013, 11:20:46 PM] [24.189.166.34]

[Link]

FpsssAdmin
New Member

Joined: Oct 8, 2013
Posts: 8
Status: Offline

Re: Description does not import	Reply to this Post Reply with Quote
	[Delete this Post]

Thank you.
Is there any way to stop it from saying "null" at the end of the description?

[Oct 17, 2013, 6:50:15 PM] [96.50.44.71]

[Link]

support
localendar Expert

Joined: Aug 9, 2022
Posts: 6397
Status: Offline

Re: Description does not import	Reply to this Post Reply with Quote
	[Delete this Post]

Can you let me know if that text still appears?
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Oct 18, 2013, 2:05:09 AM] [24.189.166.34]

[Link]

FpsssAdmin
New Member

Joined: Oct 8, 2013
Posts: 8
Status: Offline

Re: Description does not import	Reply to this Post Reply with Quote
	[Delete this Post]

Yes it does.

[Oct 18, 2013, 6:48:56 PM] [96.50.44.71]

[Link]

support
localendar Expert

Joined: Aug 9, 2022
Posts: 6397
Status: Offline

Re: Description does not import	Reply to this Post Reply with Quote
	[Delete this Post]

Please try again.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news

[Oct 18, 2013, 9:06:06 PM] [24.189.166.34]

[Link]

FpsssAdmin
New Member

Joined: Oct 8, 2013
Posts: 8
Status: Offline

Re: Description does not import	Reply to this Post Reply with Quote
	[Delete this Post]

It's fixed! Yay! Thank you!

Now I have encountered another issue though... sad

When I try to import to Google calendar, the time is incorrect... I confirmed the calendar is in the correct time zone, and it is... sad

Soooo close...

[Oct 21, 2013, 6:53:36 PM] [96.50.44.71]

[Link]

[Show Thread Printable Version] [Post new Thread]