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bourret
New Member
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Help, I just signed up for premium services but I cannot access all of the services, particularly this full featured task editor. The tab is greyed out as if I didn’t purchase the service. Please let me know what else I need to do. Thanks Mike B |
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support
localendar Expert Joined: Aug 9, 2022 Posts: 6397 Status: Offline |
I see your subscription is active through 9/16/2005. If you sign out and back in, is the button active? Some other questions:
---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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bourret
New Member
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Mark, I did everything you suggested and still have the same problem I have tried to access with Internet Explorer 6.0 and Mozilla's Firefox but to no avail, I would really like to get this resolved. Thanks, Mike |
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support
localendar Expert Joined: Aug 9, 2022 Posts: 6397 Status: Offline |
The one thing you didn't mention ... is what it says underneath the left menu for your subscription date. The tab is should *never* be grayed out, whether you've purchased a subscription or not. If a member didn't have the subscription, clicking on the buttons provides information about those premium features, rather than the feature itself. Please let me know the expiration date shown, in any case. Also, try the following page and let me know what happens: http://www.localendar.com/elsie?JSP=Tasks ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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bourret
New Member
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Marc, The expiration is 9/16/05 And when I follow your link, I get a list of tasks that I recognize from long ago. Mike |
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support
localendar Expert Joined: Aug 9, 2022 Posts: 6397 Status: Offline |
But the task editor does work then (via that link)? I want to narrow down the issue. If the task editor is working via that link, then it would seem the menu itself is giving you problems for some reason. Would you agree? ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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bourret
New Member
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Marc, Yes, the menu is what is giving me problems. when I go to your link I can use the task editor fine. Mike |
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bourret
New Member
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Marc, I had created a task list with the task editor late yesterday. I then printed the list. Everything seemed to work fine, but when I went back today, all my taks seem to be covered over by grey. Almost like it needs refreshing. Just thought I'd mention this in case you get a chance to look at it today. Mike |
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support
localendar Expert Joined: Aug 9, 2022 Posts: 6397 Status: Offline |
FYI for anyone following this thread... the problem disappears when Mike uses a different browser. When we find out what browser settings need to be changed to make it work on his main PC, we'll post them here. ---------------------------------------- Marc Higgins Support Associate, localendar.com Follow us on Twitter! http://www.twitter.com/localendar_news |
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