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This topic has been viewed 227 times and has 5 replies

TFSCNC
New Member

Joined: Aug 28, 2008
Posts: 3
Status: Offline

Ads on Calendar	Reply to this Post Reply with Quote
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Can you please check my renewal status. I have noticed ads on our club calendar. I have auto renewal through PayPal and it has been paid. Please check.

Thank you.

[Nov 8, 2009, 2:44:44 PM] [69.68.72.149]

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jaymccarty
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Joined: Aug 7, 2008
Posts: 1
Status: Offline

Re: Ads on Calendar	Reply to this Post Reply with Quote
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I've got the same issue. "Adds by Google" all over the cal.

[Nov 8, 2009, 8:19:00 PM] [72.218.7.62]

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SarahGiles
localendar Expert

Joined: Sep 28, 2008
Posts: 356
Status: Offline

Re: Ads on Calendar	Reply to this Post Reply with Quote
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I show that your account expired 10/30/09.
Did you receive confirmation of your recent payment through PayPal? If so, please send that information to localendar.com via email for security reasons so that we can look into this further.

Sarah Giles
Support Associate
Localendar.com

[Nov 11, 2009, 3:35:12 PM] [96.225.98.105]

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SarahGiles
localendar Expert

Joined: Sep 28, 2008
Posts: 356
Status: Offline

Re: Ads on Calendar	Reply to this Post Reply with Quote
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I show that the "jaymccarty" calendar expired 11/6/09. If you received confirmation of payment through PayPal please send that information in an email to localendar.com and we will look into this further.

Sarah Giles
Support Associate
Localendar.com

[Nov 11, 2009, 3:36:39 PM] [96.225.98.105]

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johnhorn
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Joined: Sep 19, 2004
Posts: 13
Status: Offline

Re: Ads on Calendar	Reply to this Post Reply with Quote
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I've sent an email and posting on another thread but we're still having issues with ads on our calendar. Paypal made a $9.95 payment to localendar on Dec. 14. 2009. For two years in a row now, my Premium subscription lapses and it takes a while to get the ads taken off our calendar.
Here is the paypal information:

Subscription Payment Sent (Unique Transaction ID #331147339X318431A)
In reference to: S-17G491847N875693L

Is there anything else I need to do so that our Premium subscription can be reactivated?
Thanks,
Karen Allen

[Jan 21, 2010, 10:03:13 AM] [65.120.148.12]

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support
localendar Expert

Joined: Aug 9, 2022
Posts: 6437
Status: Offline

Re: Ads on Calendar	Reply to this Post Reply with Quote
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That subscription was tagged for calendar 'llogan', an account which I can't find in the system, but your member name indicates 'johnhorn'.

Did you change your member name? If so, I'd suggest cancelling the subscription and re-subscribing next year with the new name in place to make sure the Paypal link is correctly re-established.

Meanwhile, I do show johnhorn has an active subscription until 1/21/2011.
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Marc Higgins
Support Associate, localendar.com
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[Jan 25, 2010, 10:53:46 AM] [68.198.253.122]

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