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Posted by TFSCNC at Nov 8, 2009, 2:44:44 PM
Ads on Calendar
Can you please check my renewal status. I have noticed ads on our club calendar. I have auto renewal through PayPal and it has been paid. Please check.

Thank you.

Posted by jaymccarty at Nov 8, 2009, 8:19:00 PM
Re: Ads on Calendar
I've got the same issue. "Adds by Google" all over the cal.

Posted by SarahGiles at Nov 11, 2009, 3:35:12 PM
Re: Ads on Calendar
I show that your account expired 10/30/09.
Did you receive confirmation of your recent payment through PayPal? If so, please send that information to localendar.com via email for security reasons so that we can look into this further.

Sarah Giles
Support Associate
Localendar.com

Posted by SarahGiles at Nov 11, 2009, 3:36:39 PM
Re: Ads on Calendar
I show that the "jaymccarty" calendar expired 11/6/09. If you received confirmation of payment through PayPal please send that information in an email to localendar.com and we will look into this further.

Sarah Giles
Support Associate
Localendar.com

Posted by johnhorn at Jan 21, 2010, 10:03:13 AM
Re: Ads on Calendar
I've sent an email and posting on another thread but we're still having issues with ads on our calendar. Paypal made a $9.95 payment to localendar on Dec. 14. 2009. For two years in a row now, my Premium subscription lapses and it takes a while to get the ads taken off our calendar.
Here is the paypal information:

Subscription Payment Sent (Unique Transaction ID #331147339X318431A)
In reference to: S-17G491847N875693L

Is there anything else I need to do so that our Premium subscription can be reactivated?
Thanks,
Karen Allen

Posted by support at Jan 25, 2010, 10:53:46 AM
Re: Ads on Calendar
That subscription was tagged for calendar 'llogan', an account which I can't find in the system, but your member name indicates 'johnhorn'.

Did you change your member name? If so, I'd suggest cancelling the subscription and re-subscribing next year with the new name in place to make sure the Paypal link is correctly re-established.

Meanwhile, I do show johnhorn has an active subscription until 1/21/2011.
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Marc Higgins
Support Associate, localendar.com
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