Welcome Guest   | Login   
  Search  
  Index |  Recent Threads |  Register | 


Quick Go »
Thread Status: Normal
Total posts in this thread: 9
[Change thread status] [Delete this Thread] [Move this Thread]
[Add To My Favorites] [Watch this Thread] [Post new Thread]
Author
Previous Thread This topic has been viewed 265 times and has 8 replies Next Thread
greatwhiteshark1972
New Member



Joined: Aug 25, 2013
Posts: 15
Status: Offline

Edit this Post   My calendar is gone! I need help please! It no longer displays Reply to this Post
Reply with Quote
[Delete this Thread]

I have an icon on my business website and it stopped working. When my customers click on it it doesnt take them to my calendar. It is just blank. I can access my calendar to make edits etc. and I see it fine but my customers dont and it is causing a huge problem for us. Can you please fix this ? My business website is : www.thecookingacademy.com The calendar icon is on the home page and on the "classes" tab.
[Oct 22, 2013, 3:36:42 PM] [67.172.164.81] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
EDCF
New Member



Joined: Sep 22, 2013
Posts: 11
Status: Offline

Edit this Post   Re: My calendar is gone! I need help please! It no longer displays Reply to this Post
Reply with Quote
[Delete this Post]

I administer 2 calendars and neither one will render on the website, although the data is all there and I can see and edit entries when logged in as the administrator. We are into a couple of days now of being down - hoping someone will fill us in on what's happening. Am assuming that all hands are on deck trying to locate the issue and resolve it.
[Oct 22, 2013, 8:53:38 PM] [98.244.12.20] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
greatwhiteshark1972
New Member



Joined: Aug 25, 2013
Posts: 15
Status: Offline

Edit this Post   Re: My calendar is gone! I need help please! It no longer displays Reply to this Post
Reply with Quote
[Delete this Post]

But nobody is responding to us and this is not ok. I am a paying customer and and am losing business with having my calendar down on my business website for multiple days now!!!!! Where is customer service??? I tried looking for a number to call but cant find one!!
[Oct 22, 2013, 10:16:22 PM] [67.172.164.81] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
AreteDanceCenter
Newbie



Joined: Sep 15, 2012
Posts: 21
Status: Offline

Edit this Post   Re: My calendar is gone! I need help please! It no longer displays Reply to this Post
Reply with Quote
[Delete this Post]

try putting it in an Iframe temporarily. Mine works in an i frame.
[Oct 22, 2013, 10:45:40 PM] [98.248.223.121] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
modocevents
New Member
Member's Avatar


Joined: Oct 9, 2013
Posts: 13
Status: Offline
Edit this Post   Re: My calendar is gone! I need help please! It no longer displays Reply to this Post
Reply with Quote
[Delete this Post]

I tried the iframe, and it did not work for me.
----------------------------------------
JustDiana
[Oct 22, 2013, 11:58:23 PM] [199.91.239.1] Show Post Printable Version    www.modocevents.org [Link] Report threatening post: please login first  Go to top 
greatwhiteshark1972
New Member



Joined: Aug 25, 2013
Posts: 15
Status: Offline

Edit this Post   Re: My calendar is gone! I need help please! It no longer displays Reply to this Post
Reply with Quote
[Delete this Post]

Thank you guys for suggesting the iframe option. My husband was able to do a temporary fix doing iframe in html code box. It's a watered down version but at least my customers can access the calendar again and we can conduct business. I think it's sad that we all have to help each other with ideas instead of getting some communication and feedback from the people who run this site.
[Oct 23, 2013, 4:55:01 AM] [67.172.164.81] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
EDCF
New Member



Joined: Sep 22, 2013
Posts: 11
Status: Offline

Edit this Post   Re: My calendar is gone! I need help please! It no longer displays Reply to this Post
Reply with Quote
[Delete this Post]

Nor did the iframe option work for me.
[Oct 23, 2013, 4:05:12 PM] [98.244.12.20] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
modocevents
New Member
Member's Avatar


Joined: Oct 9, 2013
Posts: 13
Status: Offline
Edit this Post   Re: My calendar is gone! I need help please! It no longer displays Reply to this Post
Reply with Quote
[Delete this Post]

Okay - the iframe thing did work for me. I just needed to change the include=N

Here is my original code:
<SCRIPT src="http://www.localendar.com/public/modocevents?include=Y&dynamic=Y&style=M0"></SCRIPT>

Here is the new code:
<iframe src="http://www.localendar.com/public/modocevents?include=N&dynamic=Y&style=M0" width="850" height="1000"></iframe>

Be sure to change the include=N. You can adjust the height and width to meet your needs. There will be a frame around the calendar, but at least it will work until they fix the site. smile
----------------------------------------
JustDiana
[Oct 23, 2013, 4:23:53 PM] [199.91.239.1] Show Post Printable Version    www.modocevents.org [Link] Report threatening post: please login first  Go to top 
support
localendar Expert
Member's Avatar


Joined: Sep 15, 2004
Posts: 6077
Status: Online
Edit this Post   Re: My calendar is gone! I need help please! It no longer displays Reply to this Post
Reply with Quote
[Delete this Post]

All calendars should be operational now.
The outage effected calendars with at least 3 custom categories or at least 3 merged calendars *and* calendars that used a dynamic include style (obviously a very special case but it still affects a percentage of our members)

The issue was caused by 2 enhancements related to
1) allowing visitors to select/de-select all categories at once
2) allowing the category and/or merged calendar selection to be saved, even when the user switches to a different month

To restore uptime, we have rolled out a fix even though the functionality described above it still incomplete for dynamically included calendars or calendars with a custom transition style.
----------------------------------------
Marc Higgins
Support Associate, localendar.com
Follow us on Twitter! http://www.twitter.com/localendar_news
[Oct 23, 2013, 9:47:41 PM] [24.189.166.34] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
[Show Thread Printable Version] [Post new Thread]

Help! | Cobranding | Legal | Privacy Policy | About localendar.com | Contact Us