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bmarcher
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Joined: Sep 19, 2004
Posts: 2
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Edit this Post   smile   Premium version - no ads on calendar Reply to this Post
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We are supposed to have the premium version which we have had since 2008. I am seeing those pesky ads show up but I don't know why, if we paid for the premium version. Could you check this out and let me know how I can get rid of them?

Thank you.
B. Marcher
[Jul 14, 2010, 10:34:50 AM] [67.217.112.9] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
SarahGiles
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Joined: Sep 28, 2008
Posts: 356
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Edit this Post   Re: Premium version - no ads on calendar Reply to this Post
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I show that your account expired 6/5/10. If you have changed any billing information within PayPal the past year this could be why it was not automatically renewed. Do you have confirmation of renewal? If so, email it our way and we can look into it further.

Sarah Giles
Support Associate
Localendar.com
[Jul 16, 2010, 8:52:29 PM] [96.225.98.105] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
bmarcher
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Joined: Sep 19, 2004
Posts: 2
Status: Offline

Edit this Post   sad   Re: Premium version - no ads on calendar - payment Reply to this Post
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Sorry about that. Apparently the credit card expired. I just renewed. Thanks so much for your help.

B. Marcher
[Jul 19, 2010, 2:03:38 PM] [67.217.112.9] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
SarahGiles
localendar Expert



Joined: Sep 28, 2008
Posts: 356
Status: Offline

Edit this Post   Re: Premium version - no ads on calendar - payment Reply to this Post
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Glad it is all straightened out & your ads are no longer on your calendar.

Sarah Giles
Support Associate
Localendar.com
[Jul 20, 2010, 6:29:19 AM] [96.225.98.105] Show Post Printable Version [Link] Report threatening post: please login first  Go to top 
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